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Flight STATUS
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Flight Status
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
WITH VIETNAM AIRLINES
(Flights with carrier code VN and operated by Vietnam Airlines)
Reservations before departure
Guaranteed Economy Class seats on international flights when purchasing tickets with booking class Y
72 hours
Guaranteed Economy Class seats on domestic flights between Hanoi, Da Nang and Ho Chi Minh City when purchasing tickets with booking class Y,B,M
48 hours
Priority on waiting-list
√
Free advance seat selection for Business, Premium/Flex/Standard Economy tickets between the time of purchase and 26 hours prior to the departure time; Get 30% off fee for Lite and Super Lite Economy tickets.
CHECK-IN
Gold Members can access to SkyPriority/Business counters (Members having business class tickets will check in at business counters). Passengers using award tickets traveling with Gold Members can check in at SkyPriority counters.
Priority for free upgrades to Business Class for Member with confirmed Economy or Premium Economy seats when those classes are full and Business Class is available (1,2)
Free upgrade to Premium Economy for Member's Economy ticket with eligible subclasses for qualifying mile credit upon seat availability (2)
Preferred seat among available seats on the flight at the time of check-in at the airport
Arrangement Priority in case of flight irregularities
Priority boarding with SkyPriority passengers (3)
BAGGAGE PRIVILEGES
Priority baggage SkyPriority tags
Extra baggage allowance
1 piece (23 kg)
LOUNGE ACCESS
Business Class Lounge access when traveling on Vietnam Airlines’ operated flights (even when traveling on Economy Class)
EXTRA BONUS MILES
Tier bonus miles (4)
50%
Happy Birthday miles
1,500 miles
Notes:
(1) The ranking priorities are VIP, CIP, Million Milers, Platinum Members, Gold Members, and Titanium Members
(2) Platinum and Gold Members will earn miles according to accrual rate of purchased class
(3) Priority services depend on each airport's availability
(4) This benefit is also on SkyTeam airlines, Pacific Airlines (BL) and All Nippon Airways (NH)
WITH SKYTEAM AIRLINES
(Including flights with carrier code VN)
BENEFITS (1)
ELITE
Extra Baggage Allowance (*) on flights marketed and operated by SkyTeam Members
10kg/1 piece
Preferred seat among available seats on the international flight at the time of check-in at the airport
Priority waiting list
Priority check-in when traveling on international flights (Check in at SkyPriority counters)
Priority on standby list at the airport
Priority boarding when traveling on international flights
WITH NON-SKYTEAM AIRLINES
Applied on codeshare flights with carrier code VN
Lounge access
Check-in at Business/PRIORITY counters
Priority baggage tag
Cambodia Angkor Air – K6
+ 1 piece (23kg)
Vietnam Air Services Company (VASCO)
Philippines Airlines - PR
-
(1) Apply on code-shared flights with flight number VN and NH, except flights with NH number and operated by NH.
(2) Apply at airports in Vietnam.
(3) Free of charge one golf bag, maximum of 20 kg, on domestic flights, containing golf equipment including: up to 14 clubs, 12 balls, 1 pair of shoes, and Tees.
(4) Applicable on flights operated by CZ with VN and CZ numbers.