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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
Email address:
Your email address is blank. Please update:
Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Route :
Passenger (Select all passengers) :
Refund information
(See Refund terms and conditions)
PNR :
Passenger information :
Ticket refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
FLY PRO Insurance cover up to 1.500.000 VND for Travel Inconvenience related to flight schedule change. Enjoy your flight with FLY PRO!
Buy Insurance
Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing unique products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.
DISCOVER
VNAMAZING is an e-commerce platform of Vietnam Airlines, committed to providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.
Using Gift-Card to buy tickets and other services (Upgrade, Lounge...).
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
WITH VIETNAM AIRLINES
Applied on Vietnam Airlines flights (flight number VN and operated by Vietnam Airlines)
Reservations before departure
Guaranteed Economy Class seats on international flights (1)
72 hours
Guaranteed Economy Class seats on domestic flights between Hanoi, Da Nang and Ho Chi Minh City (1)
48 hours
Priority on waiting-list
√
CHECK-IN
Gold Members can access to SkyPriority/Business counters (Members having business class tickets will check in at business counters).
Passengers using award tickets traveling with Gold Members can check in at SkyPriority counters.
Priority for free upgrades to Business Class for Member with confirmed Economy or Premium Economy seats when those classes are full and Business Class is available(2)(3)
Free upgrade to Premium Economy for Member's Economy ticket with eligible subclasses for qualifying mile credit upon seat availability(3).
Preferred seat among available seats on the flight at the time of check-in at the airport
Arrangement Priority in case of flight irregularities
Priority boarding with business class passengers(4)
BAGGAGE PRIVILEGES
Priority baggage SkyPriority tags
Extra baggage allowance
1 piece (23 kg)
LOUNGE ACCESS
Business Class Lounge access when traveling on Vietnam Airlines’ operated flights (even when traveling on Economy Class)
EXTRA BONUS MILES
Tier bonus miles (5)
50%
Happy Birthday miles
1,500 miles
Notes:
(1) Eligible booking classes to get reservation benefits:
Routes
Booking Class
International flights
Y
Domestic flights between Hanoi, Da Nang and Ho Chi Minh City
Y, B, M
(2) The ranking priorities are VIP, CIP, Platinum Members, Gold Members, and Titanium Members.
(3) Platinum and Gold Members will earn miles according to accrual rate of purchased class.
(4) Priority services depend on each airport's availability.
(5)This benefit is also on SkyTeam airlines, Pacific Airlines (BL) and All Nippon Airways (NH)
WITH SKYTEAM
(Including flights with carrier code VN, operated by SkyTeam Airlines)
BENEFITS (1)
ELITE
Extra Baggage Allowance (*) on flights marketed and operated by SkyTeam Members
10kg/1 piece
Preferred seat among available seats on the international flight at the time of check-in at the airport
Priority waiting list
Priority check-in when traveling on international flights (Check in at SkyPriority counters)
Priority on standby list at the airport
Priority boarding when traveling on international flights
WITH OTHER AIRLINES
Lounge access
Check-in at Business/PRIORITY counters
Priority baggage tag
Cambodia Angkor Air – K6
+ 1 piece (23kg)
Vietnam Air Services Company (VASCO)
Cathay Pacific - CX
Philippines Airlines - PR
√ Apply for airport in Manila
-
Etihad Airways - EY
(1) Not apply to lounge at airports in Chiang Mai, Singapore, Hong Kong and Osaka.
(2) Free of charge one golf bag, maximum of 20 kg, on domestic flights, containing golf equipment including: up to 14 clubs, 12 balls, 1 pair of shoes, and Tees.