Tier benefits and qualifying criteria
Table of contents
Lotusmiles Membership Benefits And Tier Qualification Requirements
Our loyalty program rewards frequent flyers with a range of enhanced benefits that grow with each membership tier. Members can enjoy perks such as business lounge access, priority check-in and seating confirmation, and increased baggage allowance. Benefits are structured across five tiers: Silver, Titanium, Gold, Platinum, and Million Miler, with the highest tiers offering the most exclusive advantages.
Join the Lotusmiles program and unlock a world of exclusive benefits. As a member, you'll earn rewards and enjoy special privileges when you fly with Vietnam Airlines, SkyTeam alliance members, and our global network of airline partners.
Your membership tier, from Silver to Million Miler, determines the level of benefits you receive, with each tier offering enhanced rewards and services.
Lotusmiles Silver
Silver members enjoy preferential prices upon advance seat purchase and seat confirmation priority when Vietnam Airlines exchanges flights. Learn more about the benefits for Silver Members.
You need to accumulate a minimum of 1 qualifying mile to become a Silver member. This tier card has no expiry date.
Join the Lotusmiles Program and enjoy the Benefits for Silver members.
Lotusmiles Titanium
When a member owns a Titanium card, the member will have priority check-in at the airport and additional checked baggage beyond the standard. Learn more about the benefits for Titanium Members.
To own a Titanium card, a member is required to accumulate 15,000 qualifying miles or 18 qualifying segments in a qualifying period (12 consecutive months from the date of card confirmation). Vietnam Airlines' Titanium tier card is valid for 12 months from the qualified date and is equivalent to SkyTeam's Elite tier card.
Join the Lotusmiles Program and enjoy the Benefits for Titanium members.
Lotusmiles Gold
The outstanding privileges for Gold members include using the Business Lounge, priority check-in at the airport, and many more. Learn more about the benefits for Gold Members.
A member is required to accumulate 30,000 qualifying miles or 27 qualifying segments in a qualifying period (12 consecutive months from the date of card confirmation) to become a Gold member. Vietnam Airlines' Gold tier card is valid for 12 months from the qualified date and is equivalent to SkyTeam's Elite tier card.
Join the Lotusmiles Program and enjoy the Benefits for Gold members.
Lotusmiles Platinum
Enjoy an exciting travel experience with numerous privileges for Platinum members and companions. Learn more about the benefits for Platinum Members.
A member is required to accumulate 50,000 qualifying miles or 45 qualifying segments in a qualifying period (12 consecutive months from the date of card confirmation) to become a Platinum member. Vietnam Airlines' Platinum tier card is valid for 12 months from the qualified date and is equivalent to SkyTeam's Elite Plus tier card.
Join the Lotusmiles Program and enjoy the Benefits for Platinum members.
Lotusmiles Million Miler
This is the highest status that Vietnam Airlines would like to reward those that fly so frequently with Vietnam Airlines and contribute the most to us, with outstanding and exclusive benefits entitled for the member. Learn more about the benefits for Million Milers.
A member is required to accumulate 1 million qualifying miles or more on Vietnam Airlines flights (VN-coded flights operated by Vietnam Airlines; Tickets purchased in Economy Classic class or above for international routes, and in Economy Flex class or above for domestic routes within Vietnam; Promotional miles are not included) to become a Million Miler.
Vietnam Airlines' Million Miler tier card has lifetime validity and is equivalent to SkyTeam's Elite Plus tier card.
Join the Lotusmiles Program and enjoy the Benefits for Million Milers.
Reduced Tier Qualification Criteria for Members Aged 60 and Above
Members aged 60 and above are eligible for a 20% reduction in the qualification criteria for Platinum, Gold, and Titanium tiers. To receive this benefit, members should email the Lotusmiles Program with 1) their membership number and 2) a photo of their ID card or passport attached from their Lotusmiles-registered email address.
Notes:
- After completing a flight, the member's account will be credited with the earned qualifying miles or qualifying segments. Qualifying segments must meet the eligibility criteria to earn miles, including flights operated by Vietnam Airlines or SkyTeam alliance airlines.
- To maintain card tier status, members need to accumulate enough qualifying miles or qualifying segments corresponding to each card tier during the qualifying period. A qualifying period will be 12 consecutive months from the date a card tier is confirmed. Learn more about the terms and conditions and numerous attractive benefits when becoming a Lotusmiles member.
- In addition to accumulating flight miles, members can buy miles and receive miles from promotional programs or when there is a separate notice from Vietnam Airlines.
- If a member fails to meet the criteria for the current tier status, the membership tier will be downgraded to a lower tier according to the accumulated qualifying miles and segments.
- Lotusmiles members may upgrade the card tier from partners by using the services of our partners, including but not limited to the Lotusmiles Pay Card, Vietcombank, Techcombank, VPBank, VietinBank, VIB, Standard Chartered, Sacombank, and MobiFone.
- Lotusmiles members residing outside of Vietnam can also status match their current tier of another airline's frequent flyer program to the equivalent Lotusmiles tier, and status boost their qualifying miles to quickly reach higher tiers.
Lotusmiles Tier Benefit Comparisons
| MEMBERSHIP TIER | MILLION MILER (SKYTEAM ELITE PLUS) |
PLATINUM (SKYTEAM ELITE PLUS) |
GOLD (SKYTEAM ELITE) |
TITANIUM (SKYTEAM ELITE) |
SILVER |
|---|---|---|---|---|---|
Card Image
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| Get free or a discounted price for purchasing seats in advance | √ |
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√ | √ | - |
Check-in at priority counters |
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Invite 5 additional guests
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Invite 5 additional guests
|
√ |
√ |
- |
Priority on seat selection when checking in at the airport (if seats are available) |
√ |
√ |
√ |
√ |
- |
Priority on seat confirmation in case of flight exchange by Vietnam Airlines |
√ |
√ |
√ |
√ |
√ |
Priority baggage tags |
√ |
√ |
√ |
√ |
- |
| Free extra checked baggage | 2 pieces (23 kg/piece) |
2 pieces (23 kg/piece) |
1 piece 23 kg |
1 piece 23 kg |
- |
| Carry 01 golf set for free under the baggage allowance policy |
√ |
√ |
√ |
√ |
- |
| Meet & Greet at the airport | √ |
- | - | - | - |
| Priority lane at security screening or immigration areas at the airport where the service is available |
√ |
√ |
- | - | - |
Use of Business Lounge/Lotus Lounge
Notes: Members should carry: |
√
|
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Invite 1 additional guests
|
√ |
- |
- |
| Boarding Priority |
√
SkyPriority standard
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SkyPriority standard
|
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SkyPriority standard |
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Use of priority lane
|
- |
| Other Benefits - Extra bonus miles after flights | Award an additional 100% earned miles of a flight | Award an additional 100% earned miles of a flight | Award an additional 50% earned miles of a flight | Award an additional 30% earned miles of a flight | - |
| Other Benefits - Bonus miles on your birthday | 2.000 miles |
2.000 miles |
1.500 miles |
1.000 miles |
- |
| Other Benefits - Gift of 01 Lotusmiles Platinum card to a member of your Family Account | √ |
- | - | - | - |
The partnership between Vietnam Airlines and more than 60 partners will offer a wide range of compelling benefits exclusively for Lotusmiles members. Learn more about promotion information .
Contact Lotusmiles Contact Center
For prompt support, please contact one of the following channels:
- Lotusmiles Contact Center
- Service time: 24/7;
- Contact Center:
- For calls within Vietnam: 1900 1800;
- For calls from outside Vietnam: (+84-24) 3832 0320;
- Email: vip.lotusmiles@vietnamairlines.com (for Million Milers, Platinum, Gold members); or lotusmiles@vietnamairlines.com (for Titanium, Silver, Registered members).
- Contact Vietnam Airlines’ branch offices.




