Benefits of purchasing an Upgrade

Enjoy a business-class sleeper chair
Special cuisine
Discover rich entertainment programs


  • For Vietnam domestic flights, passenger who has an Economy Flex ticket with M class can purchase Upgrade service immediately after ticket issuance. Please find more information about non-upgradable periods on Vietnam's domestic flight segments here.
  • For international flights, passenger with Economy Flex, Economy Classic, Premium Economy Flex or Premium Economy Classic can purchase Upgrade service immediately after ticket issuance. Please find more information about non-upgradable periods on international flight segments here.
  • If the desired seat is available, the upgrade service will be confirmed at the purchase time.


Please read the upgrade charges here. For details of charges for a specific itinerary, please contact Vietnam Airlines' sales offices/agents.

Guides for purchasing an Upgrade service 

  • Passengers can purchase Upgrade services via one of the following channels:
    1. Website or Mobile App;
    2. Domestic or internal sales office branches;
    3. Vietnam Airlines agents in Vietnam;
    4. Last-minute ticket counters at domestic and international airports.
Upgrade now


  • Passengers can enjoy the following services under the new service class:
    1. Check-in priority;
    2. Baggage tag standard and baggage loading priority;
    3. Meal service;
    4. Priority lane at the airport.
  • Passengers can enjoy the following services under the original service class:
    1. Free baggage allowance;
    2. Qualifying miles for Lotusmiles and Frequent Flyer Program members of other VNA airline partners.
  • This service is non-refundable and unchangeable.
  • Upgrade purchase is not available for the following cases:
    1. Upgrade for children under 2 years old;
    2. Checked-in tickets.

Passengers can find more about the on-board services of Business and Premium Economy class here.