Eligible flights:

Domestic and international flights operated by Vietnam Airlines (Flights with carrier code VN and operated by Vietnam Airlines): Members can earn qualifying miles/flights and bonus miles.

International flights operated by SkyTeam airlines with carrier code VN: Earn qualifying miles/flights and bonus miles.

Flights with carrier code VN, operated by Pacific Airlines (BL), VASCO (0V) and Cambodia Angkor Air (K6): Earn qualifying miles/flights and bonus miles.

Flights with carrier code VN, operated by All Nippon Airways (NH), Cathay Pacific (CX), China Southern (CZ), Philippines Airlines (PR), Bangkok Airways (PG), Finnair (AY), EL AL Israel Airlines (LY): Members can earn bonus miles only.

Please note that award tickets, agency (AD), special discount tickets and infant tickets are not eligible for mileage accrual. 

The tickets which are not eligible for qualifying miles are not counted as qualifying flights.

Expiration

Bonus miles are valid for 3 years from the month they are credited to Members’ account. Bonus miles credited to the Member's account from the time a Member is officially recognized by VNA as a Million Miler will have an expiry of 5 years from the accrual month.

Qualifying miles are valid up to 13 months to determine the membership status

Manage your mileage accrual

Please book tickets under your name as it appears in your passport/ID and Lotusmiles membership profile

Quote your Lotusmiles Membership Number at the time of making a reservation or purchasing services with Lotusmiles’ non-air partners

Present your Lotusmiles Membership Card upon check in at the airport 

It may take up to 2 days after your flight on Vietnam Airlines or 7 days after your flight on SkyTeam airlines for miles to be credited into your Lotusmiles account and 6 to 8 weeks after using services with Lotusmiles’ non-air partners

You can receive a monthly Lotusmiles statement via email or login at Lotusmiles on Vietnam Airlines website and mobile app to check account balance.