Convert Miles to MoMo Coins

The Lotusmiles program partners with MoMo to offer the opportunity to convert Lotusmiles Miles into MoMo Rewards Coins, which can be exchanged for gift cards from more than 180,000 MoMo service and product partners: travel booking, movie tickets, shopping, and more.

Terms & Conditions

  • Members must register to link their Lotusmiles account with MoMo to convert Miles into Coins.
  • Redemption is only available on the Vietnam Airlines website.
  • The minimum redemption amount is 3,000 Lotusmiles Miles per transaction, with a maximum of 100,000 miles per year.
  • Conversion Rate: 1 Lotusmiles Mile = 40 MoMo Rewards Coins.

Guide for redeeming miles for MoMo Coins

  • Step 1: Log into your Lotusmiles account at www.vietnamairlines.com, and go to the MoMo rewards section.
  • Step 2: Select “Convert Miles to Coins.”
  • Step 3: Complete the conversion after registering as a linked member of both the Lotusmiles and MoMo programs.

    • Converting Miles for TCBS iXu

    TCBS iXu is a dedicated bonus point for investors at Techcom Securities (TCBS), a subsidiary of Vietnam Technological and Commercial Joint Stock Bank (Techcombank) specializing in financial consulting and stock brokerage.

    Members may link a Lotusmiles account to a TCBS stock account for the iXu exchange. TCBS iXu can be used to get cash, purchase fund certificates at TCBS, convert to VinID for shopping or use iXu to give to friends and relatives.

    Terms & Conditions

    • Applicable to individual customers in Vietnam.
    • Bonus mile redemption value: 20 miles = 1 iXu

    Guide for redeeming miles for TCBS iXu

    Refer to the steps to redeem miles for TCBS iXU here.

    Redeem Miles for LotusMall Products

    LotusMall is a commercial gift offer site for Lotusmiles members. LotusMall offers a variety of commodities such as: Household appliances, travel accessories, tech gadgets, perfume and cosmetics, health care, insurance, mother and baby products, books and stationery, etc.

    At the LotusMall website, members can shop and redeem gifts in various forms of payment, including the LotusMall Gift Redemption Program.

    Terms & Conditions

    • Members need to accumulate 3,000 bonus miles for shopping at LotusMall.
    • Apply only to the members who have Vietnam-registered phone number and address to receive the gift, and conduct the redemption transaction in Vietnam.

    Guide for redeeming miles for LotusMall awards

    Refer to the steps to redeem miles for LotusMall awards here.

    Redeem Miles for VinID points

    VinID points can be used at all of Vingroup’s businesses in the country. Members can use VinID points when shopping online and paying via the VinID app, paying invoices at WinMart and WinMart+, paying for health care invoices at Vinmec International Hospital, and paying travel and vacation expenses at Vinpearl.

    Mile redemption for VinID points is a partnership program between Vietnam Airlines and Vingroup. Accordingly, members can convert their accumulated miles to VinID points for shopping purposes.

    Terms & Conditions

    • Applicable to Lotusmiles members with EKYC-validated VinID account.
    • Applicable to VinID physical card holders; mile conversion only applies to the person performing the transaction.
    • The amount to redeem VinID points is 5,000 miles per transaction minimum and 100,000 miles per year maximum.
    • Redemption value: 20 Lotusmiles miles = 100 VinID points.

    Refer to the VinID - Vietnam Airlines redemption program here.

    Guide for redeeming miles for VinID points

    Refer to the steps to redeem miles for VinID points here.

    Contact Lotusmiles Contact Center

    For prompt support, please contact one of the following channels:

    Lotusmiles Contact Center
    Contact Vietnam Airlines’ branch offices