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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
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TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
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Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Passenger Surcharges (YQ)
- Applied to international flights.
- Charges may vary by itinerary/point of ticketing/service class.
System and admin surcharge
Applicable to tickets issued by ticketing offices, official agents in the Vietnam market or on Vietnam Airlines' website or mobile application. Rates vary by itinerary.
Vietnam Domestic routes: 250,000VND/segment
International routes departing from Vietnam: USD 7/segment
Ticketing Charges for purchases at Vietnam Airlines ticketing offices in Vietnam
Applied to tickets purchased at Vietnam Airlines ticketing offices in Vietnam
Rates vary by itinerary:
- Domestic itineraries: VND 50,000 per flight sector for Economy class; VND 90,000 per flight sector for Business class (Value Added Tax included)
- Between Vietnam – Southeast Asia/Indochina: USD 7/Economy ticket; USD 17/Business ticket
- Between Vietnam – Northeast Asia/Middle East: USD 15/Economy ticket; USD 30/Business ticket
- Between Vietnam – Europe/Australia/America/Africa: USD 30/Economy ticket; USD 50/Business ticket
Other itineraries: USD 15/Economy ticket; USD 30/Business ticket
Refundable in case of involuntary refund.
Weekend Surcharge for FIT passenger with travel originating from Japan
Applicable to the tickets issued on/after January 10, 2019 (Thu) and for traveling on/after April 01, 2019 (Mon).
- Out-bound flight (from Japan to Vietnam) on Saturday/Sunday/Monday.
- In-bound flight (from Vietnam to Japan) on Friday/Saturday/Sunday.
It will be collected on the ticket along with fares upon ticketing.
It is also applicable when the tickets issued before the above effective date are changed and re-issued on/after the effective date.
Weekend Surcharge Fee (per Sector)
- Economy & Pre-Economy: JPY 2,000 (not apply for Economy Lite).
- Business: JPY 4,000.
Ticketing Charges for purchases at Vietnam Airlines ticketing offices outside Vietnam
Please contact a Vietnam Airlines Branch Office for more details.