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Hanoi, July 30th 2016 - Following the incident on the IT system being hacked in the afternoon of July 29th 2016, Vietnam Airlines announces that our check-in systems in Noi Bai and Tan Son Nhat airports are mostly recovered and passengers can travel as normal. We confirm that all information related to transaction and payment during booking on our website www.vietnamairlines.com are totally safe and secured. Vietnam Airlines is working closely with all partners to enhance our security and maintain the highest benefits to customers.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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