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Excess Baggage Awards
Members can get baggage award tickets for themselves or for their family and friends (applicable to Platinum, Gold and Titanium members) on flights operated by Vietnam Airlines. Please check the required mileage to get baggage award ticket here .
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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