Select region and language
Routings from Hongkong, Macao - Economy
Applied to tickets issued from 01/11/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6.Upgrade: Please click here for more details about Upgrade.
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Cancellation/Refund
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 250/MOP 250
- From the flight departure date indicated on the ticket: refund charge: HKD 400/MOP 400
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 250/MOP 250
- From the flight departure date indicated on the ticket: refund charge: HKD 480/MOP 480
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: HKD 250/MOP 250 per change
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
- Y class: Permitted without fee
- M/B class: Fee applies
6. Advance Seat Selection
Permitted without fee, except for emergency exit seats and first-row priority seats
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Cancellation/Refund
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 400/MOP 400
- From the flight departure date indicated on the ticket: refund charge: HKD 650/MOP 650
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 480/MOP 480
- From the flight departure date indicated on the ticket: refund charge: HKD 780/MOP 780
2. Ticket changes
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: HKD 250/MOP 250/exchange
- From the flight departure date indicated on the ticket: charge: HKD 400/MOP 400/exchange
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 250/MOP 250/exchange
- From the flight departure date indicated on the ticket: charge: HKD 480/MOP 480/exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Cancellation/Refund
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 650/MOP 650
- From the flight departure date indicated on the ticket: refund charge: HKD 800/MOP 800
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 780/MOP 780
- From the flight departure date indicated on the ticket: refund charge: HKD 960/MOP 960
-Exception: For a direct flight itinerary with booking class E (Economy Lite Group) between Beijing, Zhengzhou, Chengdu, Changzhou, Huhe, Hefei, Harbin, Quanzhou, Kunming, Nanjing, Nanning, Shanghai, Shenyang, Shijiazhuang, Tianjin, Jiangsu and Nha Trang; and between Guangzhou and Da Nang, ticket refund is not applicable.
2. Ticket changes
For tickets issued/exchanged before April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 400/MOP 400/exchange
- From the flight departure date indicated on the ticket: charge: HKD 650/MOP 650/exchange
For tickets issued/exchanged from April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 480/MOP 480/exchange
- From the flight departure date indicated on the ticket: charge: HKD 780/MOP 780/exchange
- Exception: For a direct flight itinerary with booking class E (Economy Lite Group) between Beijing, Zhengzhou, Chengdu, Changzhou, Huhe, Hefei, Harbin, Quanzhou, Kunming, Nanjing, Nanning, Shanghai, Shenyang, Shijiazhuang, Tianjin, Jiangsu and Nha Trang; and between Guangzhou and Da Nang, ticket exchange is not applicable.
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Cancellation/Refund
For tickets issued before April 22, 2026: Refund charge: HKD 800/MOP 800
For tickets issued from April 22, 2026: Refund charge: HKD 960/MOP 960
2. Ticket changes
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 650/MOP 650/exchange
- From the flight departure date indicated on the ticket: charge: HKD 800/MOP 800/exchange
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 780/MOP 780/exchange
- From the flight departure date indicated on the ticket: charge: HKD 960/MOP 960/exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Not applicable
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
10% of bonus miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
Note: 
Link opens in new window. Site may not meet accessibility guidelines.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
You are about to leave Vietnamairlines.com
You will be redirected to a website that is not owned by Vietnamairlines and is not within our control. The site may not follow the same accesibility polices as Vietnam Airlines.
Would you like to continue?
Would you like to continue?
Notice
According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, please change website country/region.