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Routings from Hongkong, Macao - Economy
Applied to tickets issued from 01/11/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6.Upgrade: Please click here for more details about Upgrade.
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Cancellation/Refund
- Before ticketed flight date, refund fee CNY 220/HKD 250/MOP 250
- On/after ticketed flight date, refund fee CNY 370/HKD 400/MOP 400
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: CNY 220/HKD 250/MOP 250 per change
- Exception: Routing between Hong Kong and Vietnam, tickets issued in Hong Kong from 10/02/2023 - 30/06/2023: Changes permitted without fee
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
- Y class: Permitted without fee
- M/B class: Fee applies
6. Advance Seat Selection
Permitted without fee, except for emergency exit seats and first-row priority seats
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Cancellation/Refund
- Before ticketed flight date, refund fee: CNY 370/HKD 400/MOP 400
- On/after ticketed flight date, refund fee: CNY 550/HKD 650/MOP 650
2. Ticket changes
- Before ticketed flight date, CNY 220/HKD 250/MOP 250 per change
- On/after ticketed flight date, CNY 370/HKD 400/MOP 400 per change
- Exception: Routing between Hong Kong and Vietnam, tickets issued in Hong Kong from 10/02/2023 - 30/06/2023: Changes permitted without fee
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Cancellation/Refund
- Before ticketed flight date, refund fee: CNY 550/HKD 650/MOP 650
- On/after ticketed flight date, refund fee: CNY 730/HKD 800/MOP 800
-Exception: For a direct flight itinerary with booking class E (Economy Lite Group) between Beijing, Zhengzhou, Chengdu, Changzhou, Huhe, Hefei, Harbin, Quanzhou, Kunming, Nanjing, Nanning, Shanghai, Shenyang, Shijiazhuang, Tianjin, Jiangsu and Nha Trang; and between Guangzhou and Da Nang, ticket refund is not applicable.
2. Ticket changes
- Before ticketed flight date, CNY 370/HKD 400/MOP 400 per change
- On/after ticketed flight date, CNY 550/HKD 650/MOP 650 per change
- Exception: For a direct flight itinerary with booking class E (Economy Lite Group) between Beijing, Zhengzhou, Chengdu, Changzhou, Huhe, Hefei, Harbin, Quanzhou, Kunming, Nanjing, Nanning, Shanghai, Shenyang, Shijiazhuang, Tianjin, Jiangsu and Nha Trang; and between Guangzhou and Da Nang, ticket exchange is not applicable.
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Cancellation/Refund
Refund fee: CNY 730/HKD 800/MOP 800
2. Ticket changes
- Before ticketed flight date, CNY 550/HKD 650/MOP 650 per change
- On/after ticketed flight date, CNY 730/HKD 800/MOP 800 per change
- Exception: Routing between Hong Kong and Vietnam, tickets issued in Hong Kong from 10/02/2023 - 30/06/2023: Changes permitted without fee
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage: 1 piece (23kg)
5. Go show
Not applicable
6. Advance Seat Selection
Fee applies
7. Priority Check-in
Not included
8. Lotus Lounge
Not included
9. Lotusmiles Milage Accumulation
10% of bonus miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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