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Routings from Hongkong, Macao - Business
Applied to tickets issued from 01/11/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5.Advance Seat Selection: Please click here for more details.
6.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Ticket cancellation/Refund
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 250/MOP 250
- From the flight departure date indicated on the ticket: refund charge: HKD 400/MOP 400
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 250/MOP 250
- From the flight departure date indicated on the ticket: refund charge: HKD 480/MOP 480
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: HKD 250/MOP 250 per change
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
4. Go show
- J class: Permitted without fee
- C class: Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
200% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 400/MOP 400
- From the flight departure date indicated on the ticket: refund charge: HKD 650/MOP 650
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: refund charge: HKD 480/MOP 480
- From the flight departure date indicated on the ticket: refund charge: HKD 780/MOP 780
2. Ticket changes
For tickets issued before April 22, 2026
- Before the flight departure date indicated on the ticket: HKD 250/MOP 250/exchange
- From the flight departure date indicated on the ticket: charge: HKD 400/MOP 400/exchange
For tickets issued from April 22, 2026
- Before the flight departure date indicated on the ticket: charge: HKD 250/MOP 250/exchange
- From the flight departure date indicated on the ticket: charge: HKD 480/MOP 480/exchange
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
4. Go show
Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
150% of bonus miles and qualifying miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
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For Lotusmiles members: 1900 1800
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Email: Telesales@vietnamairlines.com
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