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From Vietnam To Southeast Asia - Economy
Applied to tickets issued from 10/10/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6.Upgrade: Please click here for more details about Upgrade.
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 30
- From the flight departure date indicated on the ticket: refund charge: USD 50
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 40
- From the flight departure date indicated on the ticket: refund charge: USD 60
2. Ticket changes
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: free of charge
- From the flight departure date indicated on the ticket: charge: USD 30/exchange
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: free of charge
- From the flight departure date indicated on the ticket: charge: USD 40/exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg. (*)
- Checked baggage: 1 piece (23kg)
5. Go show
- Y class: Permitted without fee
- M/B class: Fee applies
6. Seat selection
Permitted without fee, except for emergency exit seats and first-row priority seats
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026:
- Before the flight departure date indicated on the ticket: refund charge: USD 50
- From the flight departure date indicated on the ticket: refund charge: USD 80
For tickets issued/exchanged from April 1, 2026:
- Before the flight departure date indicated on the ticket: refund charge: USD 60
- From the flight departure date indicated on the ticket: refund charge: USD 90
2. Ticket changes
For tickets issued/exchanged before April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 30/exchange
- From the flight departure date indicated on the ticket: charge: USD 50/exchange
For tickets issued/exchanged from April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 40 per exchange
- From the flight departure date indicated on the ticket: charge: USD 60 per exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg. (*)
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026:
- Before the flight departure date indicated on the ticket: refund charge: USD 80
- From the flight departure date indicated on the ticket: refund charge: USD 100
For tickets issued/exchanged from April 1, 2026:
- Before the flight departure date indicated on the ticket: refund charge: USD 90
- From the flight departure date indicated on the ticket: refund charge: USD 110
2. Ticket changes
For tickets issued/exchanged before April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 50/exchange
- From the flight departure date indicated on the ticket: charge: USD 80/exchange
For tickets issued/exchanged from April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 60 per exchange
- From the flight departure date indicated on the ticket: charge: USD 90 per 1 exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg. (*)
- Checked baggage: 1 piece (23kg)
5. Go show
Fee applies
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026: Refund charge: USD 100
For tickets issued/exchanged from April 1, 2026: Refund charge: USD 110
2. Ticket changes
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: charge: USD 80/exchange
- From the flight departure date indicated on the ticket: charge: USD 100/exchange
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: charge: USD 90 per 1 exchange
- From the flight departure date indicated on the ticket: charge: USD 110 per 1 exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg. (*)
- Checked baggage: 1 piece (23kg)
5. Go show
Not applicable
6. Seat selection
Fee applies
7. Priority check-in counter
Not included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
10% of bonus miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
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