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From Vietnam To Southeast Asia - Business
Applied To Tickets Issued From 10/01/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5.Advance Seat Selection: Please click here for more details.
6.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 30
- From the flight departure date indicated on the ticket: refund charge: USD 50
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 40
- From the flight departure date indicated on the ticket: refund charge: USD 60
2. Ticket changes
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: free of charge.
- From the flight departure date indicated on the ticket: charge: USD 30/exchange
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: free of charge.
- From the flight departure date indicated on the ticket: charge: USD 40/exchange
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 1 piece (32kg each)
4. Go show
- J Class: Permitted without fee
- C Class: Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
200% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 50
- From the flight departure date indicated on the ticket: refund charge: USD 80
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: refund charge: USD 60
- From the flight departure date indicated on the ticket: refund charge: USD 90
2. Ticket changes
For tickets issued/exchanged before April 1, 2026
- Before the flight departure date indicated on the ticket: charge: USD 30/exchange
- From the flight departure date indicated on the ticket: charge: USD 50/exchange
For tickets issued/exchanged from April 1, 2026
- Before the flight departure date indicated on the ticket: charge: USD 40/exchange
- From the flight departure date indicated on the ticket: charge: USD 60/exchange
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 1 piece (32kg each)
4. Go show
Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
150% of bonus miles and qualifying miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
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