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From Vietnam to North East Asia (Except Hong Kong, Taiwan) - Premium Economy
Applied for tickets issued from 19/06/2025
1. Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3. Changes
4. Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6. Upgrade: Please click here for more details about Upgrade.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
7. Baggage: For detailed information on carry-on baggage for tickets issued before May 5, 2025, please refer to the Carry-on Baggage page.
8.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
1. Ticket cancellation/Refund
Vietnam – China itineraries:
- For tickets issued before April 1, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 50
+ From the departure date indicated on the ticket: refund fee of USD 75
- For tickets issued from April 1, 2026 to April 9, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 50
+ From the departure date indicated on the ticket: refund fee of USD 80
- For tickets issued from April 10, 2026 onwards:
+ Before the departure date indicated on the ticket: refund fee of USD 150
+ From the departure date indicated on the ticket: refund fee of USD 180
Vietnam – Northeast Asia itineraries (excluding China):
- For tickets issued before April 1, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 50
+ From the departure date indicated on the ticket: refund fee of USD 75
- For tickets issued from April 1, 2026 onwards:
+ Before the departure date indicated on the ticket: refund fee of USD 50
+ From the departure date indicated on the ticket: refund fee of USD 80
2. Ticket changes
- Before the flight departure date indicated on the ticket: free of charge.
- From the flight departure date indicated on the ticket: charge: USD 50/exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Hand baggage: 01 piece (10kg) and 01 accessory. Total weight must not exceed 10kg (applicable for tickets issued from May 5, 2025). (*)
- Checked baggage: 2 piece (23kg each)
- Exception: For journeys between Japan and Vietnam, please refer to the Baggage calculator for details.
5. Go show
Permitted without fee
6. Advance Seat Selection
Permitted without fee
7. Priority Check-in counter
Included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
130% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Vietnam – China itineraries:
- For tickets issued before April 1, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 75
+ From the departure date indicated on the ticket: refund fee of USD 100
- For tickets issued from April 1, 2026 to April 9, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 80
+ From the departure date indicated the ticket: refund fee of USD 100
- For tickets issued from April 10, 2026 onwards:
+ Before the departure date indicated on the ticket: refund fee of USD 180
+ From the departure date indicated on the ticket: refund fee of USD 200
- Vietnam – Northeast Asia itineraries (excluding China):
- For tickets issued before April 1, 2026:
+ Before the departure date indicated on the ticket: refund fee of USD 75
+ From the departure date indicated on the ticket: refund fee of USD 100
- For tickets issued from April 1, 2026 onwards:
+ Before the departure date indicated on the ticket: refund fee of USD 80
+ From the departure date indicated on the ticket: refund fee of USD 100
2. Ticket changes
For tickets issued before April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 50/exchange
- From the flight departure date indicated on the ticket: charge: USD 75/exchange
For tickets issued from April 1, 2026:
- Before the flight departure date indicated on the ticket: charge: USD 50/exchange
- From the flight departure date indicated on the ticket: charge: USD 80/exchange
3. Upgrade
Upgrade fee applies
4. Baggage
- Hand baggage: 01 piece (10kg) and 01 accessory. Total weight must not exceed 10kg (applicable for tickets issued from May 5, 2025).(*)
- Checked baggage: 2 piece (23kg each)
- Exception: For journeys between Japan and Vietnam, please refer to the Baggage calculator for details.
5. Go show
Fee applies
6. Advance Seat Selection
Between Hanoi and Tokyo Haneda: USD 30.
7. Priority Check-in counter
Included
8. Lotus Lounge
Not included
9. LotuSmiles Milage Accumulation
120% of bonus miles and qualifying miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
Note: 
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Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
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