Routing from South East Asia/Others (Excluding Vietnam) - Business

Applied to tickets issued from 01/11/2023

	Ticket cancellation/Refund	Ticket changes	Baggage	Go show	Advance seat selection	Priority check-in counter	Lotus Lounge	LotuSmiles Milage Accumulation
Business flex (Class J/C)	- Before ticketed flight date, refund fee USD 30 - On/after ticketed flight date, refund fee USD 50	- Before ticketed flight date, permitted without fee - On/after ticketed flight date: USD 30 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg).(*) - Exception: 01 extra piece of checked baggage for itineraries to Northeast Asia/Europe/the Americas/Australia/India.	- J class: Permitted without fee - C class: Fee applies	Permitted without fee	Included	Included	200% of bonus miles and qualifying miles
Business classic (Class I/D)	- Before ticketed flight date, refund fee USD 50 - On/after ticketed flight date, refund fee USD 80	- Before ticketed flight date:USD 30 per change - On/after ticketed flight date: USD 50 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) -Exception: 01 extra piece of checked baggage for itineraries to Northeast Asia/Europe/the Americas/Australia/India.	Fee applies	Permitted without fee	Included	Included	150% of bonus miles and qualifying miles

General fares rule

USD	SGD	THB	MYR	INR	AED	IDR
30	40	1.080	140	2.500	120	462.000
50	70	1.800	235	4.165	195	769.000
80	110	2.875	375	6.660	300	1.230.000

Fee can be applied in either USD or SGD/THB/MYR/INR/AED/IDR

(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
1. Fares for children

Fares for children from 2 to under 12 years old will be 75% of adult fares.
Fares for children under 2 years old will be 10% of adult fares.

2. Fare combination:

Fare types can be combined, given the following conditions:

For round-trip itineraries: Apply the most stringent conditions.;
For itineraries combining multiple segments (multi-segment itineraries): Apply the conditions corresponding to each segment.

3. Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passengers must pay fare difference and change fee (if any).

4. Cancelation/Refund

Refund used tickets: Refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly change their tickets on Vietnam Airlines website here.

5. Advance Seat Selection: Please click here for more details.

6.Group fares

- Refund/exchange of group tickets:

+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.

+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.

- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

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