Select region and language
Routing from Russia - Economy
Applied to tickets issued from 05/03/2025
1. Fares for children • Fares for children from 2 to under 12 years old will be 75% of adult fare.
• Fares for children under 2 years old will be 10% of adult fare.
2. Fare combination:
Fare types can be combined, given the following conditions:
• For round-trip itineraries: Apply the most stringent conditions.;
• For itineraries combining multiple segments (multi-segment itineraries): Apply the conditions corresponding to each segment.
3. Changes
• Permitted to equal or higher fare only.
• Multiple change fee: Highest change fee of all change fare component will be applied.
• Change fee is not permitted to refund.
• Passengers can quickly change their tickets on Vietnam Airlines website here.
• Passenger must pay fare difference and change fee (if any).
4. Cancelation/Refund
• Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
• Passengers can quickly cancelation their tickets on Vietnam Airlines website here.
5. Advance Seat Selection: Please click here for more detail about Advance Seat Selection.
6. Upgrade: Please click here for more detail about Upgrade
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee: EUR 100
- On/after ticketed flight date, refund fee: EUR 150
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: EUR 100 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 12 kg (*)
- Checked baggage: 2 pieces (23kg each)
- Itinerary from Russia to Vietnam: 1 piece (23kg/piece) (for tickets issued/exchanged from December 01, 2025)
4. Go show
- Y class: Permitted without fee
- B/M/S class: Fee applies
5. Advance seat selection
Permitted without fee, except for emergency exit seats and first-row priority seats
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee: EUR 150
- On/after ticketed flight date, refund fee: EUR 200
2. Ticket changes
- Before ticketed flight date, EUR 100 per change
- On/after ticketed flight date, EUR 150 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 12 kg (*)
- Checked baggage: 2 pieces (23kg each)
- Itinerary from Russia to Vietnam: 1 piece (23kg/piece) (for tickets issued/exchanged from December 01, 2025)
4. Go show
Fee applies
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee: EUR 200
- On/after ticketed flight date, refund fee: EUR 250
2. Ticket changes
- Before ticketed flight date, EUR 150 per change
- On/after ticketed flight date, EUR 200 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 12 kg (*)
- Checked baggage: 2 pieces (23kg each)
- Itinerary from Russia to Vietnam: 1 piece (23kg/piece) (for tickets issued/exchanged from December 01, 2025)
4. Go show
Not applicable
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee: EUR 250
- On/after ticketed flight date, refund fee: EUR 250
2. Ticket changes
- Before ticketed flight date, EUR 200 per change - On/after ticketed flight date, EUR 250 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 12 kg (*)
- Checked baggage: 2 pieces (23kg each)
- Itinerary from Russia to Vietnam: 1 piece (23kg/piece) (for tickets issued/exchanged from December 01, 2025)
4. Go show
Not applicable
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
10% of bonus miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
You are about to leave Vietnamairlines.com
You will be redirected to a website that is not owned by Vietnamairlines and is not within our control. The site may not follow the same accesibility polices as Vietnam Airlines.
Would you like to continue?
Would you like to continue?
Notice
According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, please change website country/region.