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Routing from Japan - Economy
Applied to tickets issued after 01/11/2023
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.
6.Upgrade: Please click here for more details about Upgrade.
7.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee JPY 10,000
- On/after ticketed flight date, refund fee JPY 15,000
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: JPY 10,000 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage:Please refer to the Baggage calculator for details.
4. Go show
- Y class: Permitted without fee
- B/M class: Fee applies
5. Advance seat selection
Permitted without fee, except for emergency exit seats and first-row priority seats
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
110% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee JPY 15,000
- On/after ticketed flight date, refund fee JPY 20,000
2. Ticket changes
- Before ticketed flight date, JPY 10,000 per change
- On/after ticketed flight date: JPY 15,000 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage:Please refer to the Baggage calculator for details.
4. Go show
Fee applies
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
65% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee JPY 20,000
- On/after ticketed flight date, refund fee JPY 30,000
2. Ticket changes
- Before ticketed flight date, JPY 15,000 per change
- On/after ticketed flight date: JPY 20,000 per change
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage:Please refer to the Baggage calculator for details.
4. Go show
Fee applies
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
25% of bonus miles and qualifying miles
1. Ticket cancellation/Refund
Refund fee: JPY 30,000
Exception: Booking class A: Not permitted
2. Ticket changes
- Before ticketed flight date, JPY 20,000 per change
- On/after ticketed flight date: JPY 30,000 per change
Exception: Booking class A: Not permitted
3. Baggage
- Carry on baggage: 1 piece (10kg) and 1 accessory. Total weight should not exceed 10 kg (*) (tickets issued from May 5, 2025).
- Checked baggage:Please refer to the Baggage calculator for details.
4. Go show
Not applicable
5. Advance seat selection
Fee applies
6. Priority check-in counter
Not included
7. Lotus Lounge
Not included
8. LotuSmiles Milage Accumulation
10% of bonus miles
(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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