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Routing from Europe - Business
Applied to tickets issued from 15/08/2025
| EUR | USD | GBP | CZK | CHF | DKK | HUF | NOK | SEK | PLN |
| 100 | 100 | 100 | 2470 | 95 | 750 | 38600 | 1160 | 1150 | 440 |
| 150 | 150 | 150 | 3710 | 145 | 1150 | 57800 | 1740 | 1750 | 660 |
| 200 | 200 | 200 | 4940 | 190 | 1500 | 77100 | 2320 | 2300 | 880 |
| 250 | 250 | 250 | 6180 | 240 | 1900 | 96400 | 2900 | 2900 | 1100 |
Fee can be applied in either EUR or USD/GBP/CZK/CHF/DKK/HUF/NOK/SEK/PLN
1.Fares for children
2. Fare combination:
Fare types can be combined, given the following conditions:
3.Changes
4.Cancelation/Refund
5.Advance Seat Selection: Please click here for more details.
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
6.Group fares
- Refund/exchange of group tickets:
+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.
+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.
- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.
Fare conditions for itineraries departing from European countries (excluding Germany)
1. Ticket cancellation/Refund
- Before ticketed flight date, refund fee EUR/GBP 100
- On/after ticketed flight date, refund fee EUR/GBP 150
2. Ticket changes
- Before ticketed flight date, permitted without fee
- On/after ticketed flight date: EUR/GBP 100 per change
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
4. Go show
- J class: Permitted without fee
- C class: Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
200% of bonus miles and qualifying miles
1. Ticket Refund
For tickets issued before 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 150 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 200 EUR/GBP
For tickets issued from 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 150 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 250 EUR/GBP
2. Ticket changes
- Before ticketed flight date, EUR/GBP 100 per change
- On/after ticketed flight date: EUR/GBP 150 per change
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
4. Go show
Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
150% of bonus miles and qualifying miles
Fare conditions for itineraries departing from Germany
1. Ticket Refund
For tickets issued before 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 75 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 100 EUR/GBP
For tickets issued from 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 100 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 150 EUR/GBP
2. Ticket Change
For tickets issued before 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: free of charge.
- From the departure date of the flight segment shown on the ticket: fee of 75 EUR/GBP per change
For tickets issued from 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: free of charge.
- From the departure date of the flight segment shown on the ticket: fee of 100 EUR/GBP per change
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
(*) For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
4. Go show
- J class: Permitted without fee
- C class: Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
200% of bonus miles and qualifying miles
1. Ticket Refund
For tickets issued before 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 100 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 150 EUR/GBP
For tickets issued from 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: refund fee of 150 EUR/GBP
- From the departure date of the flight segment shown on the ticket: refund fee of 250 EUR/GBP
2. Ticket Change
For tickets issued before 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: fee of 75 EUR/GBP per change
- From the departure date of the flight segment shown on the ticket: fee of 100 EUR/GBP per change
For tickets issued from 29/04/2026:
- Before the departure date of the flight segment shown on the ticket: fee of 100 EUR/GBP per change
- From the departure date of the flight segment shown on the ticket: fee of 150 EUR/GBP per change
3. Baggage
- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*)
- Checked baggage: 2 piece (32kg each)
(*) For flights not operated by Vietnam Airlines, comply with the operating airline's conditions
4. Go show
Fee applies
5. Advance seat selection
Permitted without fee
6. Priority check-in counter
Included
7. Lotus Lounge
Included
8. LotuSmiles Milage Accumulation
150% of bonus miles and qualifying miles
Note: 
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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