Loading...
LOG-IN
SIGN-UP
Login
AGENCY
Country/Region
Language
Book
MANAGE BOOKING
additional services
Check in
Flight status
IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults
Children
Infant
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
You can pay by following methods:
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Itinerary:
Reservation code:
Email address:
Your email address is blank. Please update:
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Passenger (Select all passengers) :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code:
Email Address:
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
WITH VIETNAM AIRLINES
Applies to flights operated and marketed by Vietnam Airlines, except for charter flights
Reservations before departure
Guaranteed Economy Class seats on international flights (1)
24 hours
Guaranteed Economy Class seats on domestic flights between Hanoi, Da Nang and Ho Chi Minh City (1)
Priority on waiting-list
√
CHECK-IN
Access to SkyPriority counters for Member and a maximum of 05 companions traveling with member. The companions using Lotusmiles award tickets can check in with members. (Members having business class tickets will check in at business counters)
Priority for free upgrades to Business Class for Member with confirmed Economy or Premium Economy seats when those classes are full & Business Class is available (2)(3)
Free upgrade to Premium Economy for Member's Economy ticket with eligible subclasses for qualifying mile credit upon seat availability(3).
Preferred seat among available seats on the flight at the time of check-in at the airport
Arrangement Priority in case of flight irregularities
Priority boarding(4)
Priority service at airport ticket office(4)
Priority service at transfer desks(4)
Priority lines at security(4)
Priority lines at immigration(4)
BAGGAGE PRIVILEGES
Priority baggage SkyPriority tags
Extra baggage allowance (From August 1, 2019)
2 pieces (23kg/piece)
LOUNGE ACCESS
Business Class Lounge access when traveling on Vietnam Airlines’ operated flights (even when traveling in Economy class)
√ (can invite one accompanying guest(5))
EXTRA BONUS MILES
Tier bonus miles (6)
100%
Happy Birthday miles
2,000 miles
Notes:
(1) Eligible booking classes to get reservation benefits:
Routes
Booking Class
International flights
Y
Domestic flights between Hanoi, Da Nang and Ho Chi Minh City
Y, B, M
(2) The ranking priorities are VIP, CIP, Platinum Members, Gold Members, and Titanium Members.
(3) Platinum and Gold Members will earn miles according to accrual rate of purchased class.
(4) Priority services depend on each airport's availability.
(5) Applied to one companion traveling on the same flight date with Platinum Member. The flight can be operated by Vietnam Airlines or SkyTeam airlines.
(6)This benefit is also applied on SkyTeam Airlines, Pacific Airlines (BL) and All Nippon Airways (NH).
WITH SKYTEAM
(Including flights with carrier code VN, operated by SkyTeam Airlines)
Benefits (1)
Elite Plus
Guaranteed full fare Economy Class booking on long haul international flights (> 6 flying hours) that are sold out in Economy Class at least 24 hours before departure
Priority baggage handling on all international flights
Extra Baggage Allowance (2) on flights marketed and operated by SkyTeam Members
20kg/1 piece
Business Class or reserved Lounge Access on all international flights (3)
√ (invite one guest )
Priority service at airport ticket desks
Priority service at transfer desks
Priority line at security
Priority line at immigration
Preferred seat among available seats on the international flight at the time of check-in at the airport
Priority waiting list
Priority check-in when traveling on international flights (Check in at SkyPriority counters)
Priority on standby list at the airport
Priority boarding when traveling on international flights
WITH OTHER AIRLINES
Lounge access
Check-in at Business/PRIORITY counters
Priority baggage tag
Extra baggage allowance
+ 2 pieces
(23kg/1 piece)
+ 2 pieces (23kg/1 piece)
(Not apply to international flights with carrier code BL, operated by BL)
- Priority lines at security and immigration at several airports in Vietnam, depending on the availability of each airport.
- Free of charge one golf bag(3)
Cambodia Angkor Air – K6
√ (invite 1 guest )
√ (& accompanying passengers)
Vietnam Air Services Company (VASCO)
Cathay Pacific - CX
Philippines Airlines - PR
√ (invite 1 guest, apply for airport in Manila)
-
Etihad Airways - EY
(3) Free of charge one golf bag, maximum of 20 kg, on domestic flights, containing golf equipment including: up to 14 clubs, 12 balls, 1 pair of shoes, and Tees.