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Enquiries

Enquiries

Should you need to contact us regarding your booking, please contact our Branches for assistance.

Vietnam Airlines JSC Headquarter
200 Nguyen Son Str., Long Bien Dist., Ha Noi city, VIETNAM

Contact Center in Vietnam: working time: 24/7
  Call within Vietnam: 1900 1100
  Call from foreign countries to Vietnam: +84 24 38320320
  Email: Telesales@vietnamairlines.com

Lotusmiles Contact Center in Vietnam: working time: 24/7
  Call within Vietnam: 1900 1800
  Call from foreign countries to Vietnam: +84 24 38320320

Support for tickets purchased on the website: working time: 24/7
  Call within Vietnam: 1900 1100
  Call from foreign countries to Vietnam: +84 24 38320320
  Email: refund-online@vietnamairlines.com

 Vietnam Branches 

Worldwide Branches