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Adults (≥12)
Children(2<12 yrs)
Infant (<2 yrs)
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Itinerary: :
Reservation code: :
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Explosives
Radioactive, Infectious,Toxic Substances, Corrosives
Gases, Flammable Items
Other Dangerous Items
Sharp Objects, Weapons
Firearms And Lookalike Items
Dangerous Items
Valuable items such as laptop, camera, etc…
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Purchase Pay-later reservation* Apply only for reservations made from www.vietnamairlines.com, selecting Pay Later option in Vietnam Domestic Payment in payment page.
Adults (≥12 yrs)
Itinerary:
Reservation code:
Departure day
We have made check-in more convenient and easier than ever with web check-in service. Please note that web check-in is applicable for passengers who have confirmed booking and valid e-tickets on flights operated by Vietnam Airlines departing from:
Da Nang – Da Nang International Airport (DAD)
Ha Noi – Noi Bai International Airport (HAN)
Ho Chi Minh City – Tan Son Nhat International Airport (SGN)
If passengers travel on flights operated by OTHER AIRLINES; or on code-share flights between Vietnam Airlines and other airlines and these flights are operated by other airlines, please contact to operated airlines to process check-in or come to depatured airport to complete check-in
Web check-in is not applicable for some passengers: click here to see more details.
“ Online boarding pass”
“Web check-in counters”
Web check-in requirements:
Click here to see more details.
Web check-in steps
Arriving at Airport
Check-in counter opens and closes following the below timing
Important notes:
Closing time of boarding gate:
Boarding gate closes 15 minutes before scheduled time of departure. Late passengers may not be accepted for travel.
Check-in for code-share flights:
The opening and closing time of check-in counter will be defined by the carriers that operate the flights. Passengers will check carefully the information written on the flight tickets or the official website of the carriers that operate the flights.
Vietnam Airlines provides its In-Town Check-in service from 12 October 2018. Passengers can check -in, arrange baggage drop, receive boarding pass in advance at our office so that you can freely enjoy sightseeing, shopping and business meetings right before boarding at the airport.
This service allows you not only to shorten the queuing and waiting time spent at the airport, but also to plan and control your itinerary more effectively. You can enjoy your trip in an easier and convenient way.
Service scope
In-Town Check-in service is available for passengers on domestic flights departing from Noi Bai airport.
Only available for flights of the same day and with at least 2 hours prior to the departure time.
For passengers in need of special assistance, such as children traveling alone, passengers who have purchased cabin seats for baggage, are on a stretcher or wheelchair, etc. please go to airport to complete the check-in.
Contact information for in-town check-in service
Vietnam Airlines provides our customers the easiest process of check-in. You can check the timing for openning and closing of Check-in counter as belows:
Opening time
(before estimated time of departure)
Closing time
Web check-in
24 hours
60 minutes
Kiosk check-in
Counter check-in
Vietnam domestic flights
02 hours
40 minutes
International flights
03 hours
50 minutes
(*) At Charles de Gaulle (CDG), Frankfurt International Airport (FRA) and Heathrow (LHR) check-in counters are closed 60 minutes before scheduled time of departure.
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