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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
Email address:
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Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Route :
Passenger (Select all passengers) :
Refund information
(See Refund terms and conditions)
PNR :
Passenger information :
Ticket refund information
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
FLY PRO Insurance cover up to 1.500.000 VND for Travel Inconvenience related to flight schedule change. Enjoy your flight with FLY PRO!
Buy Insurance
Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing unique products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.
DISCOVER
VNAMAZING is an e-commerce platform of Vietnam Airlines, committed to providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.
Using Gift-Card to buy tickets and other services (Upgrade, Lounge...).
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Vietnam Airlines Gift Voucher brings you different voucher options from our trusted partners. Upgrade your experience and enjoy high-class services with our voucher products.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
What are Cookies?
Cookies are alphanumeric identifiers which are downloaded onto your computer's hard drive by the website which you are visiting. When this information is stored on your hard drive, our system is able to recognize your device, save information about visits and visitors and automatically log you in where appropriate. Cookies are used by VNA so that we can make it easier for you to access our website.
Cookies can be utilized to make visiting a website more personal, by, for instance:
By clicking ‘agree’ when the cookie notice is shown you thereby give consent for cookies to be placed and read on vietnamairlines.com and the associated sub-domains.
How Does VNA Use Cookies on its Website?
The Vietnam Airlines' website uses different types of cookies, mainly for the following purposes:
More information about these cookies is given below.
1. Essential Website Cookies These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as to access secure areas.
Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them. You can block or delete them by changing your browser settings however.
2. Functionality Cookies These cookies enable you to use the major features on the Vietnam Airlines' website, use the functions on the websites and gain access to secured portions of them, such as purchasing a ticket or accessing your personal account. By disabling cookies, you will no longer be able to use these features, implying the following consequences:
Data collected by these cookies cannot be used for marketing purposes.
3. Performance and Analytics Cookies Performance cookies help us to enhance the performance and functionality of VNA's website and detect any bugs you may encounter.
Furthermore, this type of cookie collects information about how visitors use VNA's website, including information about time spent on each page and the number of visits per page, error messages shown, and clicks in certain areas of the website. With these cookies, we count and analyze the number of sales and clicks associated with our marketing investments. We share this information with our partners (notably Sabre, Google, FPT, Akamai, Goquo and Insider).
4. Customization These cookies help VNA to customize VNA's website for you. Personalization cookies specifically enable us to remember your choices and preferences.
Data collected by these cookies specifically includes your country of residence, your language and the last trip you booked.
Disabling these cookies will:
5. Marketing and Advertising Cookies These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
These cookies enable us to determine the following:
Marketing cookies are typically placed on VNA's website by advertising networks. These networks are companies which act as intermediaries between VNA and advertisers. These cookies are used to:
Protecting Your Data Privacy
We are committed to protecting your data privacy. We therefore abide by the following two principles:
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Cookie Management and Browser Settings
If desired, you can change your browser settings to disable cookies.
To assist you in the process of learning how to block new cookies, receiving notification of new cookies or disabling cookies, we have provided links to the “Help” section of some of the most popular web browsers:
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