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Following a period of upgrade and maintenance, Vietnam Airlines officially resumes operations of the Lotus Lounge at Terminal 2, Noi Bai International Airport from August 24, 2025.
The investment in upgrading the infrastructure and facilities of the Lotus Lounge is part of the national flag carrier’s ongoing efforts to provide passengers with a comfortable resting space and international-standard services, thereby enhancing the overall flying experience with Vietnam Airlines.
Vietnam Airlines sincerely thanks passengers for their understanding and support during the temporary closure of the lounge, and looks forward to continuing to receive your trust and companionship in the future.
For more information and assistance, passengers are kindly invited to visit www.vietnamairlines.com, the Vietnam Airlines mobile app, message via Zalo at https://zalo.me/3149253679280388721, follow the airline’s official Facebook Fanpage, or contact Vietnam Airlines ticket offices, official agents, or the Customer Care hotline at 1900 1100.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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