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Refer to frequently asked questions when travelling during the Covid-19 pandemic.

FAQs - Frequently Asked Questions

Requirements for Covid-19 testing depend on your departure point and destination. Please read more details on Covid-19 for:
- International itineraries here
- Domestic itineraries here
Requirements for Covid-19 testing depend on your departure point and destination. Please read more details on Covid-19 for:
- For international trips here
- For domestic trips here
To determine when to get tested for Covid-19 before your flight, please find out more details at the Covid-19 information page:
- For international trips here
- For domestic trips here
For domestic itineraries, you can do a RT-PCR test or a quick Antigen test that shows the time stamp.

For international itineraries, please find out here the regulations of the destination country.
In Vietnam, you can do a Covid-19 test at public and private hospitals and medical centers on the list of entities authorized by the Ministry of Health to do COVID-19 tests. Please find out more details here

Currently, authorities do not set an age for Covid-19-related procedural requirements. You can find out in detail here Covid-19 vaccine and testing requirements when travelling.

Children still need to be tested for Covid-19 if there are requirements for this.

According to the regulations of the authorities, passengers need a medical declaration when travelling.
The implementation of a quarantine needs to comply with regulations of authorities at the destination. Please read the details here.
If you buy tickets on the Vietnam Airlines website/mobile app, you can do the following:

- Change tickets automatically on the website at Manage booking / Change flights: for Vietnam domestic itineraries, the following payment method is not applicable.
- Contact the Help Desk for tickets purchased on the website via email at onlinesupport@vietnamairlines.com or contact Vietnam Airlines branches
- The change of booking and itinerary is applied according to the conditions of the fare.

Note: If the ticket is paid by domestic payment methods in Vietnam including Napas, VNPay, AirPay, please contact Vietnam Airlines branches for assistance.

If you buy tickets through a Vietnam Airlines ticket office/ Agent, please contact the place of ticket purchase for assistance.