Onboard Wi-fi | Vietnam Airlines

Round Trip
One way
Multiple Destinations
Rail & Fly

Flight 1

From

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Return (DD/MM/YYYY)

IMPORTANT INFORMATION:
Your country/region is Cambodia and payment will be charged in US Dollar (USD).
In case of paying by other currency, you may change website country/region (click here).

Passenger

Adults
Adults (≥12 yrs)

1
Children
Children(2<12 yrs)

0
Infant
Infant (<2 yrs)

0

Promotion Code

My dates are flexible / Lowest fares (optional)

You can pay by following methods:

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Total Room

Flight Class

Adult

Children

Infant

Children Age 1

Children Age 2

Adult

Children

Infant

Children Age 1

Children Age 2

Adult

Children

Infant

Children Age 1

Children Age 2

Adults (≥12)

Children(2<12 yrs)

Infant (<2 yrs)

Web Checkin is available 24 to 1 hour before flight departure

Please ensure you input the family name as it appears in your ticket

Reservation Code

eTicket number

Frequent Flyer number

Family Name

Departure City

You may buy Pre-paid Baggage at least 6 hours before departure

VN Reservation Code (PNR)

Ticket Number (738xxxxxxxxxx)

Last Name

Email Address

Your flight options

VN Reservation Code (PNR)

Last Name

Email Address

Ticket Number (738xxxxxxxxxx)

Last Name

Customize your flight with our wide range of options:

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Purchase pay-later reservations

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* Apply only for reservations made from www.vietnamairlines.com, selecting Pay Later option in Vietnam Domestic Payment in payment page.

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TripCARE Travel Insurance

TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.

TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.

By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.

Reservation Code
Ticket Number

VN Reservation Code (PNR)

Last Name

Email Address

Passenger Name: :

Itinerary: :

Reservation Code :

Email Address :

Ticket Number (738xxxxxxxxxx)

Last Name

TAXI SERVICE

Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.

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Flight Schedule

From

Departure Date (DD/MM/YYYY)

Please find the PDF flight schedule from 27 October 2019 to 28 March 2020 for flights operated by Vietnam Airlines and other codeshare partners as below:

» Operated by Vietnam Airlines & other codeshare partners
VIEW DETAIL (PDF)

» Hanoi – Danang - Ho Chi Minh City flights
VIEW DETAIL (PDF)

Note:

All departure and arrival times are shown in local time.
Flight schedule is subject to change without prior notice.

Flight Status

Airport
Flight Number

From

Departure day

Today Nov 15 Tomorrow Nov 16

Flight Number

Departure day

Yesterday Nov 14 Today Nov 15 Tomorrow Nov 16

IN-FLIGHT WI-FI

Vietnam Airlines cooperates with SITAONAIR and VISHIPEL (Vietnam Maritime Communication and Electronics LLC) to offer passengers in-flight Wi-Fi for the first time with SBB technology (Bandwidth 432kbps).

Internet OnAir is available on Airbus A350-900 (VN-A886, VN-A887, VN-A888, VN-A889) operated on selected routes between Ha Noi, Ho Chi Minh City and Singapore, Japan, Korea, China.

5 easy steps to connect to in-flight Wi-Fi

	1. Choose flight mode Switch your device to “Flight Mode” and enable Wi-Fi Connect to the “OnAir” network.
	2. Choose Wi-Fi package Visit the log-in web portal (portal.inflight.onair.aero) and choose the Wi-Fi package.
	3. Log-in Create an account to log-in.
	4. Make payment Pay with your credit card.
	5. Connected

Important Information

For flight safety, Flight Mode/Airplane Mode is turned on while using Wi-Fi.
Text messaging is available on applications: Whatsapp, Wechat, Viber, Facebook messenger, iMessage, Instagram chat.
Web browsers are supported by Internet OnAir:

The Wi-Fi package purchased is valid only for one flight leg. Passengers should buy another Wi-Fi package for the next flight.
Passengers can access Wi-Fi on all devices, but not simultaneously. When changing their device, passengers should re-enter username and password on the new device.
Switch off automatic software updates of applications running and prioritize texting to optimize connectivity. The speed of Wi-Fi varies depending on the satellite's availability and the number of users.
The connection may be disrupted if the aircraft does not reach 10,000 ft or if flying over a country which has not authorized the service in its airspace. Disconnection can also happen if the Wi-Fi package reaches limitations or if there are technical issues.
In case of connection issues, passengers should contact the Internet OnAir service provider at email passengercare@vishipel.com.vn and telephone +84 225 3880114 (24/7).
Passengers should read Terms of Use and FAQs when logging into OnAir portal.

Wi-Fi Charge

	Free Text messaging	Text messaging		Discover		Supreme
	Text only Whatsapp, Wechat, Viber, Facebook messenger, iMessage, Instagram chat	Text only Whatsapp, Wechat, Viber, Facebook messenger, iMessage, Instagram chat		For light internet browsing, not for streaming		Getting work done and keeping in touch through social media and available for streaming
Validity	30 minutes	2 Hours		Full Flight		Full Flight
Data	-	-		25MB		80MB
Charge	Free	Domestic	International	Domestic	International	Domestic	International
Charge	Free	75.000 VND	2.95 USD	245.000 VND	9.95 USD	735.000 VND	29.95 USD

Notes:

The payment amount may vary according to the exchange rate and foreign currency conversion fee regulated by the card organization.
The charge may vary and update on the OnAir portal. Major credit cards accepted include Visa, MasterCard, Discover, American Express, JCB, Diners Club. Please ensure that online credit card payment has been enabled before boarding.

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ARRIVAL/ DEPARTURE ASSISTANCE SERVICE

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Flight Schedule

FlightInfo

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FlightStatus

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IN-FLIGHT WI-FI