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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Indonesia and payment will be charged in Indonesian Rupiah (IDR). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Business class passengers will enjoy extra comfort and a personal touch with complimentary amenities such as premium blankets and pillows, top brand cosmetics, and on-ground priority services.
Business Class passengers will keep cozy and rest comfortably with elegantly designed bedding stitched from the finest materials.
For travel exceeding 4 hours, passengers are also provided with personal amenity kits including lip balm, moisturizer from top brands, an eye mask, comb, toothbrush set, earplugs, a “Do not disturb” sticker for notifying cabin attendants if passengers prefer uninterrupted rest, as well as "Wake me up for meal" or "Wake me up for duty free shopping" stickers. Premiere brand cosmetics and aqua water from Bucco Therm, a well-known French dental care brand, are also available in the restroom for your convenience during longer flights.
A thick non-electrostatic blanket, fluffy pillow, soft sleep mask, and slippers are available to help passengers feel cozy at any altitude.
(*) Services are subject to change depending on aircraft, flight routes, flight periods, or due to other factors.