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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Marking must be durable and printed or otherwise marked on or affixed to the external surface of the container.
In international transport, in addition to the language required by the authorities concerned, English is mandatorily used.
Unless otherwise specified in IATA Live Animals Regulations, each container must be durably and legibly marked on the outside of the container with the following information: - The full name, address, phone number, the shipper, the consignee. - The common and scientific name of the animals and quantity of animals loaded in the container, as shown on the shipper’s certification for live animals. - Containers carrying live animals which can inflict poisonous bites or stings must be marked “Poisonous”
At least one;Live Animal label; shall be attached on each container unless otherwise required.
Caring instructions (feeding, watering) shall be attached to packages (in document set), except otherwise regulated.
The ;This way up label; shall be placed on all four sides of the container.
Shipments of live animals for laboratory use must be attached with “Laboratory Animals” labels or SPF “Specific Pathogen Free” labels.
Labelling must not occlude or block ventilation openings, especially on small containers.