How to check in online

With Online Check-in, passengers can actively check in using Vietnam Airlines' website or mobile app.

To check-in online on the Vietnam Airlines website, passengers follow the steps below.

Step 1: Passengers go to the website vietnamairlines.com, at the "Check-in” section, enter the Reservation Code (PNR) and Family Name, and click "Check in".

Hướng dẫn làm thủ tục trên website 1.

Step 2: Check the information again and select “Start check-in”;

Hướng dẫn làm thủ tục trên website 2.

Step 3: Check the information in the reservation code and supplement frequent customer information, or proceed to check in for another reservation code (if desired).

Hướng dẫn làm thủ tục trên website 3.

Step 4: Confirm consent to the passenger's regulations on baggage restrictions.

Hướng dẫn làm thủ tục trên website 4.

Step 5: Seat selection: Select seats on the seat map. After selecting the desired seats, click “Confirm seats and receive boarding passes”.

Hướng dẫn làm thủ tục trên website 1.

Hướng dẫn làm thủ tục trên website 5.2.

Step 6: After selecting a seat, passengers can purchase additional services, then click "Confirm" and make payment for the selected service.

Hướng dẫn làm thủ tục trên website 6.1.

Hướng dẫn làm thủ tục trên website 6.2.

Step 7: At this step, passengers review their itinerary information and keep in mind the time they should arrive at the boarding gate. To receive a boarding pass, click “View boarding pass” and select “Send boarding pass”.

Hướng dẫn làm thủ tục trên website 7.1.

Hướng dẫn làm thủ tục trên website 7.2.

On the "Select how to receive a boarding pass" screen, passengers can choose whether to receive the boarding pass via email in PDF format or as a Passbook card (for use in an iPhone or iPad Wallet).

Hướng dẫn làm thủ tục trên website 6.3.