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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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For international flights departing or connecting in Vietnam, passengers may bring liquids, aerosols, gels (personal toiletries, perfume, hair spray, aerosol, etc.) in the cabin as long as they are in containers up to 100ml for each, all are sealed in a plastic bag and completely closed. These following liquids are exemptions:
On domestic flights, passengers can bring liquid items with no capacity (except salted fish and other odorous liquids).
Non-radioactive medical drugs, medicinal or toiletry articles (including aerosols) such as hair sprays, perfumes, colognes and medicines containing alcohol and non-flammable, non-toxic aerosols with no subsidiary risk for sporting or home use are brought as checked baggage as long as the net quantity of each single article does not exceed 0.5kg or 0.5L and the total net quantity of all such articles (included in carry-on and checked baggage) do not exceed 2kg or 2L per each passenger. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.