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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults
Children
Infant
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
You can pay by following methods:
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
Email address:
Your email address is blank. Please update:
Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Passenger (Select all passengers) :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
If seats are available in Business class/Premium Economy, the upgrade service will be definitely confirmed. With this service, passengers have chances to experience our premium in-flight services and enjoy more space for working or relaxation.
Benefits of upgrade service
How to book your upgrade
Passengers who have booked the Economy Flex and Economy Classic can buy the upgrade by the following methods:
Notice
For more information about in-flight services on Business and Premium Economy class, please click here.
TripCARE is a comprehensive Travel Insurance for passengers flying in either domestic or international flights operated by Vietnam Airlines. TripCARE can be included in your flight ticket or added later.
TripCARE is designed by PVI and Chubb - the leading providers in travel insurance.
Additionally, passengers can be fully assured with Medical Assistance and Emergency Medical Services of AAI (Asia Assistant International) who is a consultant and assistance provider working 24/7 in more than 200 countries around the world.
BUY INSURANCE
With TripCARE Travel Insurance, passengers can enjoy their travel without worrying about insurance benefits.
Summary of Benefits
View and download the Terms and Conditions of TripCARE Travel Insurance:
One-way domestic program
Return domestic program
International one-way program – Asia and International
International return program – Asia and International
Contact us for more information on TripCARE insurance travel policies, emergency medical services and assistance and claims service.
Passengers can download Claim Form here.
Meet and Greet service is offered to passengers departing, transferring, or arriving at Noi Bai (Hanoi), Da Nang (Da Nang), Tan Son Nhat (Ho Chi Minh City) airports. Passengers will have a smooth start, a fast – track through all the airport formalities, seamless transfer between flights and arrive at their destinations with speed and ease.
Departure with a smooth start
Our staff will welcome and escort you from the check-in hall to the boarding gate:
Fast track through all the airport formalities and take you to the arrival hall
(*) Fast lane at security and immigration is subjected to the airport ability.
Transferring as smoothly as possible
Reservation
Passengers should reserve Meet and Greet service at section Additional Services or contact Vietnam Airlines' branch offices at least 24 hours before estimated departure time.
Passengers who travel on international flights operated by Vietnam Airlines, have a long connecting time at transit airports in Vietnam, and are allowed to transit and make a tour in Vietnam according to the rules & regulations of the Immigration department.
Notes:
Transit tour must be rebooked not later than 36 hours before the departure time of sector offering transit tour (not including Saturday, Sunday, public holidays ....).
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