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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Lotusmiles members, who is also a member of HANA Financial Group can exchange ‘Hana Money’ Points to Lotusmiles miles at the following conversion rate:
15 Hana Money points = 1 Lotusmiles mile
Hana Members is an integrated membership of six affiliates of HANA Financial Group, one of which is Hana Bank. The program allows members to earn points based on card usage and transactions of Hana Money merchants. Members can use the points for various services and payments. Let’s enroll in Hana Members to access more benefits in all your financial transactions with Hana Financial Group!
Sign up for Hana Members here.