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You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is Korea and payment will be charged in South Korean Won (KRW). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
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Reservation code:
Itinerary:
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Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Route :
Passenger (Select all passengers) :
Refund information
(See Refund terms and conditions)
PNR :
Passenger information :
Ticket refund information
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
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You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
FLY PRO Insurance cover up to 1.500.000 VND for Travel Inconvenience related to flight schedule change. Enjoy your flight with FLY PRO!
Buy Insurance
Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing unique products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.
DISCOVER
VNAMAZING is an e-commerce platform of Vietnam Airlines, committed to providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.
Using Gift-Card to buy tickets and other services (Upgrade, Lounge...).
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
With online check-in, passengers are no longer tired of queuing at the airport. Your experience of flying with Vietnam Airlines has become more convenient than ever.
Online check-in is available on domestic and international flights operated by Vietnam Airlines Group including Vietnam Airlines, Pacific Airlines and Vasco.
Passengers with valid tickets and confirmed seats can check-in their flights by accessing Check-in section on Vietnam Airlines’ website or mobile app. The check-in steps are as follows:
Online Check-in now
Passengers check-in online for their flights from 24 hours to 1 hour before the scheduled departure time.
With kiosk check-in, passengers can actively select their seats, rapidly finish the self check-in process, and obtain their boarding pass there.
Passengers can check-in quickly through the following 5 steps:
Step 1: Select the language;
Passengers without checked baggages can go directly to immigration/security area after self-checking in. Please check in at the airport's check-in counter or drop-off counter if you have checked baggage.
For domestic flights, kiosk check-in is available between 24 hours and 45 minutes prior to departure, and between 24 hours and 60 minutes prior to departure for international flights.
Passengers are advised to prepare and bring all necessary documents for the entire journey.
The most notable benefit of telephone check-in service is the ability to check in with only one call. There will be more time for passengers to get ready for the upcoming thrilling excursion.
Telephone check-in services apply to Vietnam Airlines domestic flights leaving from Tan Son Nhat Airport (Ho Chi Minh City) or Noi Bai Airport (Hanoi).
Passengers can easily check in with just 4 steps:
Phone check-in needs to be done between 12 and 02 hours before the scheduled departure time.
Passengers note the following requirements:
Before approaching the check-in counter, passengers are encouraged to prepare their tickets and identity documents. Please refer to Travel Documents section for more details.
Customers should check in at the operator's counter if they purchase tickets under code-share agreement between Vietnam Airlines and another carrier, in which the other carrier operates the flight. Passengers should carefully review the information on their tickets and the operator's website to determine the precise opening and closing time of the check-in counters.
• In case of scheduled change, the check-in counter's opening and closing time will be changed accordingly. • In order to complete the flight processes, passengers are advised to arrive at the airport in time. • After the check-in counter closes, baggages are not accepted and passengers are refused to board.
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