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IMPORTANT INFORMATION: Your country/region is Hong Kong, China and payment will be charged in Hong Kong Dollars (HKD). In case of paying by other currency, you may change website country/region (click here).
Adults
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You can pay by following methods:
Adults (≥12)
Children(2<12 yrs)
Infant (<2 yrs)
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Itinerary:
Reservation code:
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Passenger Name:
Customize your flight with our wide range of options:
Purchase Pay-later reservation* Apply only for reservations made from www.vietnamairlines.com, selecting Pay Later option in Vietnam Domestic Payment in payment page.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Passenger Name: :
Itinerary: :
Reservation Code :
Email Address :
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
Please find the PDF flight schedule from 27 October 2019 to 28 March 2020 for flights operated by Vietnam Airlines and other codeshare partners as below:
» Operated by Vietnam Airlines & other codeshare partners VIEW DETAIL (PDF)
» Hanoi – Danang - Ho Chi Minh City flights VIEW DETAIL (PDF)
Note:
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Adults (≥12 yrs)
Reservation Code:
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Departure day
Policies apply to all Vietnam Airlines domestic and international flights. Gold and Platinum members can get award tickets for friends and family.
Award ticket policies apply to all Vietnam Airlines domestic and international flights
All Lotusmiles Members can get award tickets on Vietnam Airlines
Platinum, Gold and Titanium Members can get award tickets for friends and family
Validity of award ticket:
Upgrade Award Chart on Vietnam Airlines
Definition of award routes group on Vietnam Airlines
Lotusmiles members can redeem miles for an upgrade award.
Platinum, Gold and Titanium members can redeem miles for their friends and family.
Applications:
> Definition of award routes group on Vietnam Airlines
Beginning November 1, 2018, Lotusmiles Platinum and Gold Members can redeem miles for access to the Lotus Lounge for one friend or family member travelling with them on the same flight. See below for details.
Mileage deductions for a friend or family member who is on the nominee list of Platinum and Gold Members:
Mileage deduction for a friend of family member who is not on the nominee list of Platinum and Gold Members:
Lotusmiles Members are entitled to redeem awards on certain domestic and international routes in peak periods, with more miles required for redemption than in off-peak periods. Members can refer to the peak period tables below.
Conditions of application:
Award tickets issued for domestic flights in peak periods are allowed to rebook (if seats are available) with a charge of:
Lotusmiles members can redeem miles for free flights with all SkyTeam Airlines and other airline partners
SkyTeam Airlines, All Nippon Airways : Choose the region your flight is departing from in the list below to find your redemption miles reference table.
South East Asia North East Asia South West Asia South West Pacific North America
Please click here for the Award zone definition for other airline partners.
Jetstar Pacific (BL): effective from 15 April 2016:
Conditions apply for awards with airline partners:
Blackout date for award redemption on KEBlackout date for award redemption on CZ
(*) Premium economy class
(**) Club economy class
Round the World is a program offered by Skyteam to allow passengers to travel around the world for an exciting journey. Passengers, for example, can go from New York to Paris, then Hanoi, Tokyo, Los Angeles and finally back to Boston as described in the below travel journey:
New York- Air France - Paris - Vietnam Airlines – Hanoi - Vietnam Airlines – Tokyo - Delta Airlines - Los Angeles - Delta Airlines- Boston.
Lotusmiles Members can redeem miles for Around the World awards on SkyTeam flights for Lotusmiles Members and for people registered in the Nominee list.
12 months form the issuing date.
From June 7, 2019 to May 2, 2020, Lotusmiles members can redeem miles for Accor Plus cards as follows:
55,000 Lotusmiles miles = 1 Accor Plus card
Lotusmiles members can redeem miles for the Telecommunication Bill deduction with MobiFone.
Bill Deduction Award Table:
Step 1: Log into your Lotusmiles account on Vietnam Airlines website or mobile application
Step 2: Choose Redeem Miles => Redeem online
Book award flight, pay tax/charge, and get award tickets
(*)
Please contact Vietnam Airlines’ offices to make a reservation for your award ticket or to upgrade your award ticket.
Step 2: Send redemption request.
Option 1: Send the Award request documents to nearby Vietnam Airlines branch office or Lotusmiles Center, including:
Option 2: Members can also fill out the information in the Award request on the website/mobile application (Log in to Lotusmiles account, choose Redeem Miles => Redeem at Branch Offices).
Step 3: Check the award information.
Members should follow the redemption process and check your award status on the website (Log in your Lotusmiles account, choose Redeem Miles). Members can also contact Lotusmiles Center to check award status.
An award e-voucher will be sent to the member’s registered email.
Step 4: Complete the redemption at Vietnam Airlines branch offices
Members should contact Vietnam Airlines branch offices to pay the taxes and fees (if required) and will be issued the Award Tickets/ Upgrade Awards/ Excess Baggage Awards.
Please be prepared to show your original identity card/passport and Lotusmiles card.
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