Travel Advisory

Lastest News

Lastest news

The well-being and safety of passengers is our utmost priority. In response to the spread of Covid-19, Vietnam Airlines has been implementing various measures to provide our passengers the most comfortable flights possible, and we are also committed to policies that ensure our passengers' rights. We are continuously monitoring the situation and will provide updates as necessary. Please find details below.

Regulations on travel documents

Listed below are current regulations. These regulations are subject to change due to further announcements from local authority in the future.

Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines are not responsible if passengers are denied entry into any country, passengers will be responsible for any legal liability, and to pay any fine, penalty or charge imposed against us by the Government concerned, any detention costs we are charged; the cost of transporting passengers from that country and any other costs we reasonably pay or agree to pay. The fare collected for carriage to the point of refusal or denied entry will not be refunded by us.

Please visit the IATA website for the latest entry requirements of the destinations you are travelling to.

Flight Schedule Change

Flight schedule change

In response to the evolving situation regarding the novel coronavirus, a number of governments have imposed entry restrictions for foreign travellers and border closure to curb the spread of the disease. Vietnam Airlines is reducing and suspending flights on some of our routes. For more information, please click the following links:

International flight schedule

Passengers can also track real-time flight status here.

To stimulate domestic travel and meet passengers’ travel demand after Vietnam's positive containment of the COVID-19 pandemic, Vietnam Airlines has resumed its domestic operations as well as opened new domestic routes. Details can be found in the link below:

Flexible refund and rebook

Flexible refund and rebook

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To support our passengers with flights affected by the coronavirus pandemic, Vietnam Airlines' change and refund policy has become more flexible, better serving our customers' various needs. Please find more details here.

Travel With Confidence

Travel With Confidence

In order to ensure the safety, security and good health for our passengers, we have implemented safety measures both at the airport and on board. Our handling procedures, aircraft cleaning and disinfection are implemented with the latest hygiene protocols as recommended by IATA and WHO. Please read here for more information.