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Earn Miles

With Vietnam Airlines

Earn Miles with Vietnam Airlines

Mileage Accumulation Chart for Domestic Flights

Mileage Accumulation Chart for International Flights

Members can earning miles from Vietnam Airlines with the below eligible flights:

  • The regular domestic and international flights operated by Vietnam Airlines, except the charter flights.
  • Flights operated by VASCO (Vietnam Air Service Company) and BL (Jetstar Pacific) with the carrier code VN (**).
  • The international flights operated by SkyTeam airlines with carrier code VN.
  • The international flights with carrier code VN and operated by other non-SkyTeam Airlines which have codeshare agreements with Vietnam Airlines.

Kindly note that no miles will be earned for award tickets, agency / industry /special discount tickets and tickets booked under infant fares. 

Manage miles and membership tiers

Expiration

Please check this distance table to know how many miles you can accumulate from your flights.

With Airline Partners

Earn Miles with Airline Partners

Members of Lotusmile program will enjoy earning miles not only with Vietnam Airlines but also with all SkyTeam and other airlines partners below. Please click on each airline to find out the accrual rate corresponding with eligible class of services and booking class.

With Other Partners

Banking and Finance Partners

Lotusmile members can earn miles with co-brand cards, depending on their membership tiers. Please click on the banks blow for more details.

Conditions:

  • Lotusmiles members are required to provide the membership number when register for new cobrand card of Vietnam Airlines and banking partners.
  • Lotusmiles members should contact branches and offices of Vietnam Airlines ‘s banking partners to learn more about the cobrand cards and other credit cards…
  • Bonus miles earned from using the bank cards are valid from 2 to 3 years.
  • Miles will be credited to member’s account from 2-6 weeks depending on the statement period of each bank partners.
  • Members can claim for missing miles at Customer Service of banking partners.

Hotel Partners

Lotusmiles members can earn miles from staying in a wide range of world-class hotels and resorts that Vietnam Airlines has partnership with.

Please click on the hotels or resorts that you intend to stay to calculate how many miles you can earn per one night or stay:

Best Western Premier Hue        Doson Resort Hotel          Six Senses Vietnam                      Caravelle Saigon                   Michelia Nha Trang

                                                    

Sunrise Nha Trang                   Saigon Phu Quoc              Hilton Hhonor Worldwide             New World Saigon               Marco Polo Hotels 

             

Okura Hotels & Resorts           Fortuna Hanoi                       Accor Hotels                       Golden Sand Resort & Spa          Movenpick Hotels and resorts



                                                                                                                               

                                                

Telecommunication Partners

Lotusmile members can earn miles from using services of our telecommunication partners.

For Mobifone users:
  • Earn 02 miles for each VND 10,000  spent.
  • For Lotusmiles Platinum members: free upgrade to Mobifone Loyalty Gold member, upgrade to Mobifone Loyalty Diamond member if earned more than 22.000 Mobifone qualifying points.
  • For Lotusmiles Gold members: upgrade to Mobifone Loyalty Gold member if earned more than 16.000 Mobifone qualifying points.

Conditions:
  • Mile credits are based on the customer’s payment notification for post-paid or for pre-paid subscribers
  • Lotusmiles members should contact customer service lines or nearest branch offices of telecommunication partners for further instructions to join the cooperation program.
  • Lotusmiles members are required to provide the membership number when registering for Linked Program between Lotusmiles program and MobiFone.
  • Bonus miles earned from using telecommunication partners services are valid from 2 to 3 years.
  • Miles will be credited to member’s account from 2-6 weeks depending on the report sending date of each partners.
  • Members can claim for missing miles at Customer Service of telecommunication partners.

Car Rental Partners

Avis

Lotusmiles members can accumulate Lotusmiles miles for each qualifying car rental Avis as follows:

  • 500 miles on non-contracted rates (Non-contracted rates are published through online and offline distribution channels).
  • 300 miles on contracted rates. Contracted rates are negotiated rates with a company.

Conditions:

  • Lotusmiles members cannot earn miles if they rent cars on Avis employee’s rates or tour operators’ rates.
  • Miles will be awarded only for vehicles rented by a Lotusmiles member for his or her own use and are limited to one rental at a time.
  • Lotusmiles members must present their Lotusmiles card when renting a car with Avis.
  • Any Avis rental which encompasses the use of either a single vehicle within a day or more than one day, or different vehicles on consecutive days in the same city shall be counted as a single rental regardless of whether the member checks his or her vehicle in and out during the contract period.
  • Lotusmiles miles can be earned on qualifying rentals from participating Avis locations worldwide except for locations in the state of Alaska, USA.
  • Bonus miles earned from using Avis services are valid from 2 to 3 years.
  • Miles will be credited to member’s account from 2-6 weeks depending on the report sending date of partner.
  • Members can claim for missing miles at Customer Service of Avis.

For more information, please contact the Lotusmiles or Avis’s website: http://www.avisworld.com

Health & Beauty

Lotusmiles members can earn 02 bonus miles for every VND 23,000 spent for skin-care service purchase at PPP Laser Clinic

Notes:

  • Effective from 01 June 2016
  • For more information, please click here

Claim your miles

CLAIM YOUR MILES

Members are recommended to login into your account on website or mobile application to check your account activities and see if your earning miles have been accrued. The Account statement is also sent to your email on a monthly basis.

If miles have not been accrued to your Lotusmiles account after your flight or your consumption service of Lotusmiles partners, you can claim your miles by sending request to Lotusmiles.

How to claim miles?

Option 1: 
  • Step 1: Log in Lotusmiles account.
  • Step 2: Go to Claim missing miles.
  • Step 3: File the form of claiming missing miles on Vietnam Airlines.
  • Step 4: Submit the form and waiting for Lotusmiles response.
Option 2: 
  • Step 1: Send your request with required documents to Vietnam Airlines agencies or branch offices abroad.
  • Step 2: Waiting for Lotusmiles response.

Valid periods for claiming missing miles

On Airlines:

AIRLINES

Valid time for submitting the claim from the flights date

Vietnam Airlines

Aeroflot (SU)

Aerolineas Argentinas (AR)

Aeromexico (AM)

Air Europa (UX)

Alitalia (AZ)

China Airlines (CI)

China Southern Airlines (CZ)

China Eastern Airlines (MU)

Czech Airlines (OK)

Delta Air Lines (DL)

Garuda Indonesia Airlines (GA)

Jetstar Pacific (BL)

Korean Air (KE)

Middle East Airlines (ME)

Saudi Arabian Airlines (SV)

Tarom (RO)

Xiamen Airlines (MF)

12 months

Air France (AF)

Jet Airways (9W)

Kenya Airways (KQ)

Royal Dutch Airlines (KL)

06 months

Lotusmiles non-air partners: claim must be within 6 months from the date of transaction with Lotusmiles non-air partners.

Important Notes:

  • Required documents if members claim miles at Vietnam Airlines agencies, branch offices abroad.
  • Boarding pass: Original or copy if flown on Vietnam Airlines flights. Original required if flown on Vietnam Airlines' airline partners.
  • Air ticket: Ticket copy or electronic ticket number.
  • Invoices issued for member: Apply for goods purchasing or services on Lotusmiles partners.
  • Please safely store your original boarding pass and all the eligible invoices until miles credit for the corresponding activities have been confirmed on the account statement.
  • Mile accrual is only available to passengers enrolled in Lotusmiles program.
  • New registered members can earn miles for eligible flights with eligible booking classes on Vietnam Airlines and SkyTeam Airlines which are taken 6 months before enrolment date. However, members still have to follow the general rules of retro-claim.
  • Miles equivalent to one person who has name on the airlines ticket are accrued even if the member is required to purchase two or more seats (extra seat, cabin baggage, stretcher, ect.) or to purchase for the other one.
  • Lotusmiles members have to present membership card each time of making reservation, checking-in at the airport and using services of Lotusmiles non air-partners.