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You can order special meals in the following ways:
1. During the process of Booking on the Vietnam Airlines website;
2. After purchasing, go to "Manage Booking” on the Vietnam Airlines website, visit "Buy ancillaries” - "Special services", then select a suitable meal;
3. Contact the Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 3832 0320 (for calls from outside Vietnam).
If you exchange your flight, please re-book your meal.
Learn more about the Special Meals services.
Special meals are served on flights operated by Vietnam Airlines with meal service standards.
You don't need to pay an extra fee when ordering special meals.
Yes, you may prepare your own meals. However, self-prepared meals must meet Vietnam Airlines' carry-on baggage standards.
Learn more about the restricted items and liquids on the aircraft.
Service hours: 24/7
For calls within Vietnam: 1900 1100
For calls from outside Vietnam: +84 24 38320320
Support for tickets purchased on the website/app: onlinesupport@vietnamairlines.com
General support: Telesales@vietnamairlines.com
Convenient to look up and get an answer quickly (24/7) to any questions about itinerary information, ticket purchases, and more.
Update the contact information of Vietnam Airlines branches worldwide.
Please go to our FAQs section to find quick answers to any questions you may have.
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