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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults
Children
Infant
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
You can pay by following methods:
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Itinerary:
Reservation code:
Email address:
Your email address is blank. Please update:
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Passenger (Select all passengers) :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code:
Email Address:
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Bringing lithium batteries or devices containing lithium batteries on the plane will depend on watt-hour rating (Wh) of lithium-ion battery or weight lithium content (g) of lithium metal battery. Passengers can refer the guideline on lithium battery's acceptance on Vietnam Airlines' flights.
Yes (devices must be completely switched off)
>100Wh and ≤160Wh or >2g and ≤8g Used in devices such as Video equipment, portable medical devices etc.
Only if approved by operating airlines
Only if approved by operating airlines (max. 2 pcs.)
*Each battery must be protected individually to prevent short circuits
Watt hours (Wh) = Amp hours (Ah) x Voltage (V)
(Ex: 860mAh=0.86 Ah, 3.7V => Wh= 0.86 x 3.7=3,2Wh)
All batteries & battery-powered devices carried must be for personal use (not for resale or distribution by a vendor).
Note: Damaged lithium battery or lithium battery recalled by the manufacturers are prohibited from being brought on board all our flights. List of lithium battery recalled by the manufacturers is below:
Electronic device containing lithium battery recalled by the manufacturer that has been replaced or repaired by the manufacturer must remain turned off and must not be charged during the flight when it is carried on board.
Portable electronic devices containing lithium metal or lithium ion cells or batteries, including medical devices such as portable oxygen concentrators (POC) and consumer electronics such as watches, calculating machines, cameras, cellular phones, laptop computers, camcorder… will be allowed in the cabin or in checked baggage as the above table.
Wheelchair, mobility aids
Wheelchairs, mobility aids that are powered by lithium batteries and required for use by passengers will be allowed on board as checked-in baggage in conformance to the requirements stated in IATA Dangerous Goods Regulations.
Smart Baggage
Smart baggage or baggage powered with lithium batteries, except for lithium button cells.