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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). In case of paying by other currency, you may change website country/region (click here).
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> Optional & Special Service Charges
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Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
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TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
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Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
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Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Bringing lithium batteries or devices containing lithium batteries on the plane will depend on watt-hour rating (Wh) of lithium-ion battery or weight lithium content (g) of lithium metal battery. Passengers can refer the guideline on lithium battery's acceptance on Vietnam Airlines' flights.
Yes (devices must be completely switched off)
>100Wh and ≤160Wh or >2g and ≤8g Used in devices such as Video equipment, portable medical devices etc.
Only if approved by operating airlines
Only if approved by operating airlines (max. 2 pcs.)
*Each battery must be protected individually to prevent short circuits
Watt hours (Wh) = Amp hours (Ah) x Voltage (V)
(Ex: 860mAh=0.86 Ah, 3.7V => Wh= 0.86 x 3.7=3,2Wh)
All batteries & battery-powered devices carried must be for personal use (not for resale or distribution by a vendor).
Note: Damaged lithium battery or lithium battery recalled by the manufacturers are prohibited from being brought on board all our flights. List of lithium battery recalled by the manufacturers is below:
Electronic device containing lithium battery recalled by the manufacturer that has been replaced or repaired by the manufacturer must remain turned off and must not be charged during the flight when it is carried on board.
Portable electronic devices containing lithium metal or lithium ion cells or batteries, including medical devices such as portable oxygen concentrators (POC) and consumer electronics such as watches, calculating machines, cameras, cellular phones, laptop computers, camcorder… will be allowed in the cabin or in checked baggage as the above table.
Wheelchair, mobility aids
Wheelchairs, mobility aids that are powered by lithium batteries and required for use by passengers will be allowed on board as checked-in baggage in conformance to the requirements stated in IATA Dangerous Goods Regulations.
Smart Baggage
Smart baggage or baggage powered with lithium batteries, except for lithium button cells.