Vietnam Airlines has entered the partnership with Vingroup to created benefits and bring a new trend in consumerism to Lotusmiles members.
Lotusmiles members can enjoy services rendered by outlets under Vingroup network, such as Vinmart, Vinmart +, Vinmec, Vinschool, Vinpearl, Vinfast etc. and easily earn VinID points.
Lotusmiles members can make conversions between bonus miles and VinID points at the following rates:
     • 100 VinID points = 3 miles
     • 20 miles = 100 VinID points

The minimum redemption is 5,000 miles/time and the maximum is 100,000 miles per year.
Bonus miles can be redeemed for many valuable gifts such as free flight tickets, extra baggage or shopping at LotusMalls.
Instructions on converting miles and VinID points:

* From Lotusmiles miles to VinID points:
- Access Lotusmiles account using the app, or at the website
   www.vietnamairlines.com
- Go to the Rewards section and select VinID

* From VinID points to miles:
- Access VinID account via the app, select “Vietnam Airlines voucher”,
  select Lotusmiles miles and press “Redeem now” button.
- Press the “Confirm” button after checking the points and miles
- Enter details of the mile recipient, including “Name, Lotusmiles card
  number”
- Press the button “Confirm” to finish transaction.

Notes:
- The transaction of exchanging Lotusmiles miles to VinID points and vice versa can only be done online.
- Members can only convert Lotusmiles miles or VinID points at their own account.

- The transaction of mile-to-point conversion is applicable only to the members holding a physical VinID card.