Fare Rules from United States (Applied to tickets issued from 01/10/2022)


Fare rule for Business

Fare type

Business Flex

Business Classic

Booking class J/C D/I
Ticket cancellation/ Refund - Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200
Charged USD150/CAD200
Ticket changes - Before ticketed flight date: Free
- On/After ticketed flight date: Charged USD100/CAD150

- Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200

Upgrade   Not apply Not apply
Go show - J booking class: Free
- C booking class: Charged
Charged
Priority check-in Yes Yes
Lotus Lounge Yes Yes
LotuSmiles Milage Accumulation 200% 150%

Fare rule for Premium Economy


Fare type

Premium Economy Flex

Premium Economy Classic

Booking class W Z/U
Ticket cancellation/ Refund - Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200
Charged USD150/CAD200
Ticket changes - Before ticketed flight date: Free
- On/After ticketed flight date: Charged USD100/CAD150

- Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200

Upgrade* Charged Charged
Go show Free Charged
Priority check-in  Yes No
Lotus Lounge** No No
LotuSmiles Milage Accumulation 130% 120%

Fare rule for Economy

Fare type

Economy Flex

Economy Classic

Economy Lite

Economy Super Lite

Booking class Y/M/B/S H/K/L/Q/N/R T/A/E G/P
Ticket cancellation/ Refund
- Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200
- Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200
- Before ticketed flight date: Charged USD150/CAD200
- On/After ticketed flight date: Charged USD200/CAD250
Charged USD200/CAD250
Ticket changes
- Before ticketed flight date: Free
- On/After ticketed flight date: Charged USD100/CAD150

- Before ticketed flight date: Charged USD100/CAD150
- On/After ticketed flight date: Charged USD150/CAD200

- Before ticketed flight date: Charged USD150/CAD200
- On/After ticketed flight date: Charged USD200/CAD250 

 Charged USD200/CAD250 

Upgrade* Charged Charged Charged Charged
Go show - Y booking class: Free
- B/M/S booking class: Charged
Charged No No 
Priority check-in  No No No No
Lotus Lounge** No No No No
LotuSmiles Milage Accumulation 100% 65% 25% 10% 

GENERAL FARES RULE:

1. Combination: permitted. Most restricted condition applied.

2. Change - Cancellation:

3. Change fee:

4. Goshow:

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

*: Passengers can purchase upgrade, checked baggage, advance seat selection at Manage Booking at our website.

**: Passengers can purchase Lotus Lounge service here.


Before ticketed flight date: Charged USD100/ CAD150.
Before ticketed flight date: Charged USD100/ CAD150.
Before ticketed flight date: Charged USD100/ CAD150.
Charged:
- Before ticketed flight date: USD100/CAD150
- On/After ticketed flight date: USD150/CAD200
Charged: 
- Before ticketed flight date: FREE
- On/after ticketed flight date: USD100/ CAD150
Exception: For tickets issued on/after 11Mar22 and on/before 30Jun22.
Charged: 
- Before ticketed flight date: FREE
- On/after ticketed flight date: USD100/ CAD150
Exception: For tickets issued on/after 11Mar22 and on/before 30Jun22.
- Before ticketed flight date: Free
- On/After ticketed flight date: Charged USD100/CAD150