Fare Rules from South East Asia (exclude Vietnam) applied for tickets issued/exchanged on/after October 05th, 2022


Fare rule for Business

Fare type

Business Flex

Business Classic

Booking class J/C D/I
Ticket cancellation/ Refund Free Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
Ticket changes Free
Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
Upgrade  Not apply Not apply
Checked baggage Yes Yes
Go show Class J: Free
Class C: Charged
Charged
Advance seat selection Free Free
Priority check-in Yes Yes
Lotus Lounge Yes Yes
LotuSmiles Milage Accumulation 200% 150%

Fare rule for Premium Economy

Fare type

Premium Economy Flex

Premium Economy Classic

Booking class W Z/U
Ticket cancellation/ Refund Free Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
Ticket changes Free
Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
Upgrade* Charged Charged
Checked baggage Yes Yes
Go show Free Charged
Advance seat selection  Free Free
Priority check-in  Yes Yes
Lotus Lounge** No No
LotuSmiles Milage Accumulation 130% 120%

Fare rule for Economy

Fare type

Economy Flex

Economy Classic

Economy Lite

Economy Super Lite

Booking class Y/M/B/S H/K/L/Q/N/R T/A/E G/P
Ticket cancellation/ Refund Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000 Charged:
- Before ticketed flight date: USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
- On/After ticketed flight date: USD50/SGD70/THB1,700/MYR215/INR3,600/AED190/IDR730,000
Charged:
- Before ticketed flight date: USD50/SGD70/THB1,700/MYR215/INR3,600/AED190/IDR730,000
- On/After ticketed flight date: Charged USD80/SGD115/THB2,700/MYR350/INR5,700/AED300/IDR1,250,000
Charged USD80/SGD115/THB2,700/MYR350/INR5,700/AED300/IDR1,250,000
Ticket changes On/After ticketed flight date:
- Y booking class: Free
- M/B/S booking class: Charged USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
Charged:
- Before ticketed flight date: USD20/SGD30/THB660/MYR85/INR1,500/AED80/IDR295,000
- On/After ticketed flight date: USD50/SGD70/THB1,700/MYR215/INR3,600/AED190/IDR730,000
Charged:
- Before ticketed flight date: USD50/SGD70/THB1,700/MYR215/INR3,600/AED190/IDR730,000
- On/After ticketed flight date: Charged USD80/SGD115/THB2,700/MYR350/INR5,700/AED300/IDR1,250,000
Charged USD80/SGD115/THB2,700/MYR350/INR5,700/AED300/IDR1,250,000
Upgrade* Charged Charged Charged Charged
Checked baggage Yes Yes Yes Routings from Thailand, Malaysia, Singapore, Indonesia to Korea, Taiwan, Vietnam: No
Other destinations: Yes
Exception: 
Routings travel on/before 31/12/2022 between Bangkok/Kuala Lumpur - Danang; Singapore - Ho Chi Minh city (including transit domestic flights within 24 hours): Yes
Go show Class Y: Free
Class M/B/S: Charged
Charged Not apply Not apply
Advance seat selection** Free Free Charged Charged
Priority check-in  No No No No
Lotus Lounge** No No No No
LotuSmiles Milage Accumulation 100% 65% 25% 10% (G, P: Earn bonus miles only)

GENERAL FARES RULE:

1. Combination: permitted. Most restricted condition applied.

2. Change - Cancellation:

3. Change fee:

4. Goshow:

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process. 

*: Passengers can purchase upgrade, checked baggage, advance seat selection at Manage Booking at our website.

**: Passengers can purchase Lotus Lounge service here.