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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
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IMPORTANT INFORMATION: Your country/region is Australia and payment will be charged in Australian Dollar (AUD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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(Updated 17th January, 2022) Vietnam Airlines informs passengers about Japan entry regulations updated:
• Those who are allowed to enter Japan:
o Holders of Japanese nationality.
o Spouses of Japanese nationals.
o Spouses of permanent residents.
o Diplomatic guests.
o Crew members.
• Prepare documents and files according to the forms as instructed here. When completing immigration procedures in Japan, passengers must follow the instructions below:
o Must have a Covid-19 negative certificate issued within 72 hours before departure time. o Test at the airport: if the result is negative, the passenger must stay at the place of residence and do not use public transport for the next 14 days. o Have a commitment to comply with the regulations of the Japanese Government during the isolation period. (as file attached here) o Install the application to monitor the isolation process and notify the results to the authorities. (as file attached here)
• Passengers arriving in Japan will have to self-isolate for 10 days, regardless of vaccination status.
• Transit information
o Passengers are not allowed to immigrate Japan.
o Time of transit procedures: 06:00 AM - 24:00PM.
o Passengers' luggage will be cleared for check-in.
Quốc gia khởi hành
Chứng nhận tiêm đủ liều vaccine
Ngày nhập cảnh
Giai đoạn sau ngày nhập cảnh
Ngày thứ 1-3
Ngày thứ 4-10
Ngày thứ 11-14
Việt Nam
Không
Xét nghiệm tại sân bay đến
- Ở tại nơi cư trú
Có
- Ở tại nơi cư trú (nếu không xét nghiệm tự nguyện 10 ngày sau khi nhập cảnh
- Ở tại nơi cư trú.
- Thông báo kết quả âm tính của việc xét nghiệm tự nguyện cho cơ quan chức năng
Cơ quan chức năng thông báo kết thúc tự cách ly
(Cập nhật ngày 09/11/2021) Vietnam Airlines xin thông báo tới Quý khách thông tin cập nhật về quy định nhập cảnh vào Nhật Bản như sau: