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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Hanoi, July 9, 2019 – Starting August 1, 2019, Vietnam Airlines is going to apply the piece concept for baggage allowances on all domestic and international flights, replacing the current weight concept. Accordingly, free baggage allowance is now determined by the number of pieces of luggage rather than the total amount of weight that a passenger can travel with. Passengers who have already purchased tickets before the effective date of the new rule are still eligible for the standard allowance indicated on their existing tickets.
Piece concept is widely used by airlines worldwide including Air France, Aeroflot, British Airways, Lufthansa, All Nippon Airways, Korean Air. This change will unify Vietnam Airlines' policies with major airlines therefore providing extra convenience for passengers having connecting flights with other airlines.
With the new policy, Business class passengers will enjoy free allowance of 1 piece (32kg) on domestic Vietnam routes and Vietnam - Southeast Asia route; 2 pieces (32kg/each) on Vietnam - Northeast Asia, Europe, Australia, the US. Economy Class passengers are entitled to carry 1 piece (23kg) on domestic Vietnam routes and Vietnam – Southeast Asia, Northeast Asia, Europe, Australia routes, and 2 pieces (23kg/each) on Vietnam - Japan and US routes. Premium Economy passengers can enjoy 2 pieces (23kg/each) on Vietnam - Northeast Asia, Europe, Australia, the US routes and 1 piece (32kg) on Hanoi – Ho Chi Minh route.
Regarding hand luggage, the number of pieces allowed remains the same, but the weight of each piece will be increased. Economy class passengers can bring 1 piece (12kg) while Premium Economy and Business class passengers can bring 2 pieces (total 18kg).
Economy Class passengers with flights to and from Europe and Australia from 1 August to 31 December 2019 will receive 1 extra piece of luggage allowance (23kg). Vietnam Airlines will also offer discounted rates up to 50% on pre-purchase as well as additional baggage charges.
For more details, please visit website www.vietnamairlines.com on Baggage Information, Facebook page www.facebook.com/VietnamAirlines, contact Vietnam Airlines agents, ticket offices or Customer Care at +84 24 38320320.