Routings from United States

Applied for tickets issued from 01/10/2022

	Ticket cancellation/Refund	Ticket changes	Upgrade	Baggage	Go show	Advance Seat Selection	Priority Check-in counter	Lotus Lounge	LotuSmiles Milage Accumulation
Premium economy flex (Class W)	- Before ticketed flight date, refund fee: USD 100/CAD 150 - On/after ticketed flight date, refund fee: USD 150/CAD 200	- Before ticketed flight date, permitted without fee - On/after ticketed flight date, USD 100/CAD 150 per change	Upgrade fee applies	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). For flights not operated by Vietnam Airlines, comply with the operating airline's conditions - Checked baggage: 2 piece (23kg each)	Permitted without fee	Permitted without fee	Included	Not included	130% of bonus miles and qualifying miles
Premium economy classic (Class Z/U)	Refund fee: USD 150/CAD 200	- Before ticketed flight date, USD 100/CAD 150 per change - On/after ticketed flight date, USD 150/CAD 200 per change	Upgrade fee applies	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). For flights not operated by Vietnam Airlines, comply with the operating airline's conditions - Checked baggage: 2 piece (23kg each)	Fee applies	Fee applies	Included	Not included	120% of bonus miles and qualifying miles

General fares rule

1. Fares for children

Fares for children from 2 to under 12 years old will be 90% of adult fare.
Fares for children under 2 years old will be 10% of adult fare.

2. Combination: Permitted. The respective conditions apply to each flight segment.

3. Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passenger must pay fare difference and change fee (if any).

4. Cancelation/Refund

Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly cancelation their tickets on Vietnam Airlines website here.

5. Advance Seat Selection: Please click here for more detail about Advance Seat Selection.

6. Upgrade: Please click here for more detail about Upgrade

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

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