Redeem miles for LynkID, MoMo points, TCBS iXu, LotusMall gifts and U-points

Convert Miles to LynkiD Points

LynkiD – the exclusive loyalty partner of VPBank – features an intelligent reward points platform that allows users to manage and redeem their points seamlessly on a single system.
Now, Lotusmiles members can easily convert miles and reward points between the two ecosystems to enjoy a wider range of exclusive benefits than ever before.

Terms & Conditions

• Conversion Rate: 1 Lotusmiles Mile = 60 LynkiD points.

Guide for redeeming miles for LynkiD Points

• Step 1: Log into your Lotusmiles account at www.vietnamairlines.com, and go to the LynkiD rewards section.
• Step 2: Enter the number of miles you wish to convert.
• Step 3: Complete the redemption after registering a linked membership between the Lotusmiles and LynkiD programs.

Convert Miles to MoMo Coins

The Lotusmiles program partners with MoMo to offer the opportunity to convert Lotusmiles Miles into MoMo Rewards Coins, which can be exchanged for gift cards from more than 180,000 MoMo service and product partners: travel booking, movie tickets, shopping, and more.

Terms & Conditions

• Members must register to link their Lotusmiles account with MoMo to convert Miles into Coins.
• Redemption is only available on the Vietnam Airlines website.
• The minimum redemption amount is 3,000 Lotusmiles Miles per transaction, with a maximum of 100,000 miles per year.
• Conversion Rate: 1 Lotusmiles Mile = 40 MoMo Rewards Coins.

Guide for redeeming miles for MoMo Coins

• Step 1: Log into your Lotusmiles account at www.vietnamairlines.com, and go to the MoMo rewards section.
• Step 2: Select “Convert Miles to Coins.”
• Step 3: Complete the conversion after registering as a linked member of both the Lotusmiles and MoMo programs.

Converting Miles for TCBS iXu

TCBS iXu is a dedicated bonus point for investors at Techcom Securities (TCBS), a subsidiary of Vietnam Technological and Commercial Joint Stock Bank (Techcombank) specializing in financial consulting and stock brokerage.

Members may link a Lotusmiles account to a TCBS stock account for the iXu exchange. TCBS iXu can be used to get cash, purchase fund certificates at TCBS, convert to VinID for shopping or use iXu to give to friends and relatives.

Terms & Conditions

• Applicable to individual customers in Vietnam.
• Bonus mile redemption value: 20 miles = 1 iXu

Guide for redeeming miles for TCBS iXu

Refer to the steps to redeem miles for TCBS iXU here.

Redeem Miles for LotusMall Products

LotusMall is a commercial gift offer site for Lotusmiles members. LotusMall offers a variety of commodities such as: Household appliances, travel accessories, tech gadgets, perfume and cosmetics, health care, insurance, mother and baby products, books and stationery, etc.

At the LotusMall website, members can shop and redeem gifts in various forms of payment, including the LotusMall Gift Redemption Program.

Terms & Conditions

• With just from 3,000 award miles for shopping at LotusMall.
• You can pay with Cash and Miles.
• Apply only to the members who have Vietnam-registered phone number and address to receive the gift, and conduct the redemption transaction in Vietnam.

Guide for redeeming miles for LotusMall awards

Refer to the steps to redeem miles for LotusMall awards here.

Redeem Miles for U-Points

Lotusmiles members can convert Lotusmiles award miles into U-Point to maximize the value of their miles and enjoy a flexible, convenient spending experience within the U-Point ecosystem.

Through the OneU app, members can easily use U-Point to book rides, order food, make payments when dining at Golden Gate restaurant chains, and redeem vouchers for dining, shopping, grocery purchases, and entertainment tickets — all quickly and conveniently on a single platform.

Terms & Conditions

• Redemption rate: 1 Lotusmiles mile = 51 U-Points.
• The OneU account must complete electronic identity verification (eKYC) or be linked to a Techcombank (TCB) account.

How to Redeem Miles for U-Points

• Step 1: Log in to your Lotusmiles account via Lotusmiles App or at www.vietnamairlines.com.
• Step 2: Go to the Redeem U-Point section.
• Step 3: Verify the phone number registered on the OneU app, then enter the number of miles you wish to redeem.

For prompt support, please contact one of the following channels:

Lotusmiles Contact Center

• Service time: 24/7;
• Contact Center: 1900 1800 (calls in Vietnam), (+84-24) 3832 0320 (calls from foreign countries);
• Email: vip.lotusmiles@vietnamairlines.com (Million Milers, Platinum, Gold members); or lotusmiles@vietnamairlines.com (Titanium, Silver, Registered members).

Contact Vietnam Airlines’ branch offices