Service hours: 24/7 | |
| For calls within Vietnam: 1900 1100 | |
| For calls from outside Vietnam: +84 24 38320320 | |
Support for tickets purchased on the website/app: | |
| General support: telesales@vietnamairlines.com |
Instructions for booking the sports equipment transportation service
You should contact Vietnam Airlines branches to book the service at least 24 hours before the scheduled departure time. Sports equipment must be carefully wrapped with no sharp corners before being transported on Vietnam Airlines-operated flights.
Learn more about Sports baggage.
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