Applied to tickets issued from 01/11/2023

	Ticket cancellation/Refund	Ticket changes	Baggage	Go show	Advance seat selection	Priority check-in counter	Lotus Lounge	LotuSmiles Milage Accumulation
Business flex (Class J/C)	- Before ticketed flight date, refund fee TWD 1,000 - On/after ticketed flight date, refund fee TWD 1,600	- Before ticketed flight date, permitted without fee - On/after ticketed flight date: TWD 1,000 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) - Checked baggage: 2 piece (32kg each)	- J class: Permitted without fee - C class: Fee applies	Permitted without fee	Included	Included	200% of bonus miles and qualifying miles
Business classic (Class D/I)	- Before ticketed flight date, refund fee TWD 1,600 - On/after ticketed flight date, refund fee TWD 2,600	- Before ticketed flight date:TWD 1,000 per change - On/after ticketed flight date: TWD 1,600 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) - Checked baggage: 2 piece (32kg each)	Fee applies	Permitted without fee	Included	Included	150% of bonus miles and qualifying miles

General fares rule

(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.
1. Fares for children

2. Combination: Permitted. The respective conditions apply to each flight segment.
3. Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passenger must pay fare difference and change fee (if any).

4

Cancelation/Refund

Refund used tickets: Refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly change their tickets on Vietnam Airlines website here.

5

Advance Seat Selection:

here