Routing from China - Business

Applied to tickets issued from 01/11/2023

	Ticket cancellation/Refund	Ticket changes	Baggage	Go show	Advance seat selection	Priority check-in counter	Lotus Lounge	LotuSmiles Milage Accumulation
Business flex (Class J/C)	- Before ticketed flight date, refund fee CNY 220 - On/after ticketed flight date, refund fee CNY 370	- Before ticketed flight date, permitted without fee - On/after ticketed flight date: CNY 220 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) - Checked baggage: 2 piece (32kg each)	- J class: Permitted without fee - C class: Fee applies	Permitted without fee	Included	Included	200% of bonus miles and qualifying miles
Business classic (Class I/D)	- Before ticketed flight date, refund fee CNY 370 - On/after ticketed flight date, refund fee CNY 550	- Before ticketed flight date: CNY 220 per change - On/after ticketed flight date: CNY 370 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) - Checked baggage: 2 piece (32kg each)	Fee applies	Permitted without fee	Included	Included	150% of bonus miles and qualifying miles

General fares rule

(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions

1.Fares for children

Fares for children from 2 to under 12 years old will be 75% of adult fares.
Fares for children under 2 years old will be 10% of adult fares.

2.Combination: Permitted. The respective conditions apply to each flight segment.

3.Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passengers must pay fare difference and change fee (if any).

4.Cancelation/Refund

Refund used tickets: Refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly change their tickets on Vietnam Airlines website here.

5.Advance Seat Selection: Please click here for more details.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

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