Instructions for seat reservation

1. Priority seat:

• A320/321 aircraft: 03 front rows in Economy class section;
• A350/B787 aircraft: 02 front rows in Economy class section;
• ATR aircraft: The last 03 back rows in the Economy class section.

2. Wide legroom seat: emergency exit row seats.

3. Front seats (aisle/middle/window): seats at the front cabin of the aircraft.

4. Standard seats (aisle/center/window): seats in the rear cabin of the aircraft.

Yes. If traveling with children under 2 years old, passengers can only choose seats with child oxygen masks.

Depending on the fare type, you may be able to select your seat for free or be charged a fee. Please learn more about seat pre-selection.

A booked seat is valid only for the selected flight. When you need to change your flight, you can perform the following:

1. In case of pre-selection of seats via the Vietnam Airlines website/app:

• Step 1: Access Manage Booking on the Vietnam Airlines website/app, select the Pre-select seat function to buy a new seat at the same or a higher fee;
• Step 2: Contact the Contact Center via email onlinesupport@vietnamairlines.com to get a refund for the purchased services within 14 days after completing the final flight.

2. If you have pre-selected seats through a ticket office or an agent, please contact the seller for assistance.

Under Vietnam Airlines policy, advance seat selection service is not refundable.