Viet Nam domestic Routes - Economy

Applied to tickets issued from 10/10/2023

	Cancellation	Changes	Baggage	Go show	Advance Seat Selection	Priority check-in counter	Lotus Lounge	LotuSmiles Mileage Accumulation
Economy flex (Class B/M)	Refund fee: VND 360,000	Permitted without fee Exception: Lunar New Year period permitted with a fee of VND 360,000	- Carry on baggage: 1 carry-on baggage item (up to 10kg) and one accessory (2kg) (*) - Checked baggage: 1 piece (23kg)	Permitted without fee Exception: Lunar New Year fee applies	Permitted without fee	- Not Included - Note: Included at Ha Noi, Da Nang, Ho Chi Minh City.	Not included	110% of bonus miles and qualifying miles
Economy classic (Class S/H/K/L)	Refund fee: VND 360,000	VND 360,000 per change	- Carry on baggage: 1 carry-on baggage item (up to 10kg) and one accessory (2kg) (*) - Checked baggage: 1 piece (23kg)	Fee applies	Fee applies	Not Included	Not included	80% of bonus miles and qualifying miles
Economy lite (Class Q/N/R/T/E)	Refund fee: VND 500,000	VND 500,000 per change	- Carry on baggage: 1 carry-on baggage item (up to 10kg) and one accessory (2kg) (*) - Checked baggage: 1 piece (23kg)	Fee applies	Fee applies	Not Included	Not included	60% of bonus miles and qualifying miles
Economy super lite (Class P/A/G)	Non refundable	Non changeable	- Carry on baggage: 1 carry-on baggage item (up to 10kg) and one accessory (2kg) (*)	Not appliable	Fee applies	Not Included	Not included	10% of bonus miles

General fares rule

(*) For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.

1. Fares for children

Fares for children from 2 to under 12 years old will be 90% of adult fare.
Fares for children under 2 years old will be 10% of adult fare.

2. Combination: Permitted. The respective conditions apply to each flight segment.

3. Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passengers must pay fare difference and change fee (if any).

4. Cancelation/Refund

Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly cancelation their tickets on Vietnam Airlines website here.

5. Travel period for Lunar New Year: Please click here for more details.

6. Advance Seat Selection: Please click here for more details about Advance Seat Selection.

7. Upgrade: Please click here for more details about Upgrade

8. No-show

No-show penalty applies if passengers does not cancel and change their confirmed reservation 03 hours before the time of ticketed flight departure.
No-show penalty applies in addition to change/cancellation.
Passengers can cancel their flights on Vietnam Airlines website here to avoid No-Show fee.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

VND 300,000 charge

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