Applied to tickets issued from 04/12/2022

	Cancellation	Changes	Baggage	Go show	Advance Seat Selection	Priority check-in counter	Lotus Lounge	LotuSmiles Mileage Accumulation
Business flex (Class J/C)	Refund fee: VND 500,000	- Permitted without fee - Exception: Lunar New Year period permitted with a fee of VND 360,000	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg).(*) - Checked baggage: 1 piece (32kg each)	- Permitted without fee - Exception: Lunar New Year fee applies - Class C: Fee applies	Permitted without fee	Included	Included	200% of bonus miles and qualifying miles
Business classic (Class D/I)	Refund fee: VND 500,000	VND 360,000 per change	- Carry on baggage: 18 kg, including 2 carry-on baggage items (up to 10kg each) and one accessory (2kg). (*) - Checked baggage: 1 piece (32kg each)	Fee applies	Permitted without fee	Included	Included	150% of bonus miles and qualifying miles

General fares rule

(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions.

1. Fares for children

2. Combination: Permitted. The respective conditions apply to each flight segment.
3. Changes

Permitted to equal or higher fare only.
Multiple change fee: Highest change fee of all change fare component will be applied.
Change fee is not permitted to refund.
Passengers can quickly change their tickets on Vietnam Airlines website here.
Passenger must pay fare difference and change fee (if any).

Cancelation/Refund

Refund used tickets: Refund the difference between the fare paid and applicable fare of used routing minus refund fee.
Passengers can quickly change their tickets on Vietnam Airlines website here.

Travel period for Lunar New Year:

click here

Advance Seat Selection:

click here

No-show

No-show penalty applies if passenger does not cancel and change their confirmed reservation at least 03 hours before the time of ticketed flight departure.
No-show penalty applies in addition to change/cancellation.
Passengers can cancel their flights on Vietnam Airlines website here to avoid No-Show fee.

VND 300,000 charge