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Payment methods

Vietnam Airlines offers passengers a wide range of payment methods when purchasing tickets and ancillary services online. The payment currency will be displayed based on the selected country/region when accessing the Vietnam Airlines website/app (the market where the ticket is purchased). To change the payment currency, passengers should change the country/region before proceeding with the ticket purchase transaction.

Passengers are advised that when paying for tickets using the payment methods below, the fare and booking are not guaranteed until the payment transaction has been successfully completed.

Table of Contents

Payment methods applicable across all markets


Vietnam Airlines accepts payment by international credit or debit cards, including Visa, MasterCard, American Express, UATP and JCB. This method of payment is accepted for ticket purchases on Vietnam Airlines' website/app in all markets. Cardholders can pay for themselves or others.

Passenger flight ticket payments are made via secure payment gate and Vietnam Airlines does not store any information from the passenger's card.

Vietnam Airlines is completely not responsible for any additional fees incurred by the issuing bank in connection with the use of the card to purchase flight tickets on the Vietnam Airlines website. Please contact the card issuer for more details on charges incurred.

Notes: Vietnam Airlines does not accept virtual cards or single-use cards; and reserves the right to refuse to provide services if a customer uses these cards.


UnionPay is an international payment card accepted in over 150 countries around the world. In Vietnam, affiliated banks issue UnionPay cards to customers.

Vietnam Airlines accepts payment via UnionPay for ticket and ancillary service purchases at the Vietnam Airlines website/app in all markets.


The pay-later method allows passengers to book seats in advance and pay later for the fares and additional services (except TripCARE Travel Insurance) without incurring a secure-my-fare fee. After successfully booking, the payment should be completed within the specified time frame.

For pay-later transactions of over VND 200,000,000, please pay at a bank counter, ATM, or convenience store.

Vietnam Airlines accepts pay-later options for ticket purchases and ancillary services (excluding TripCARE Travel Insurance) on the Vietnam Airlines website/app in all markets (except for China and Hong Kong).

In Japan

To obtain further information, passengers may consult the payment channels and pay-later deadlines in Japan.

In Russia

To obtain further information, passengers may consult the payment channels and pay-later deadlines in Russia.

In Vietnam and other markets

Payment period

  • For flights to/from China:
    • Book at least 48 hours before departure: Payment should be made within 08 hours of booking and at least 48 hours before departure. Except for flights operated by Vietnam Air Service, passengers are required to pay within 01 hour after booking.
    • Book within 48 hours before departure: Payment should be made within 01 hour of booking.
  • For other flights:
    • Book at least 24 hours before departure: Payment should be made within 08 hours of booking and at least 24 hours before departure. Except for flights operated by Vietnam Air Service, passengers are required to pay within 01 hour after booking.
    • Book within 24 hours before departure: Payment should be made within 01 hour of booking.

Payment methods for on-hold reservation codes

  • In Vietnam
    • Go to Manage Booking on the Vietnam Airlines’ website/mobile app and fill out the reservation code. In the Reservation code payment section, select Pay Now using the available payment methods, or opt for installment payment by credit card (applicable to transactions over VND 3,000,000).
    • Enter the reservation code in the section for payment via an online banking service (Internet Banking) application;
    • Pay in cash at ATMs of the Joint Stock Commercial Bank for Foreign Trade of Vietnam or the Bank for Investment and Development of Vietnam;
    • Pay in cash at convenience stores or at the transaction counters of Sai Gon Joint Stock Commercial Bank, Vietnam Technological and Commercial Joint Stock Bank, Joint Stock Commercial Bank for Foreign Trade of Vietnam, or Co-operative Bank of Vietnam.
  • In other markets

Passengers go to Manage Booking n the Vietnam Airlines website/app and enter the reservation code. In the Reservation Code Payment section, select Pay Now, then choose an appropriate payment method to complete the transaction.


PayPal is one of the world's largest online payment gateways, serving as an electronic wallet that allows passengers to transfer money and make international payments.

Vietnam Airlines accepts payment via PayPal for tickets and additional services purchased on the Vietnam Airlines website/app in all markets except those in Vietnam, India, South Korea, and China.

Passengers having bank accounts opened in China can pay for air tickets via Alipay Wallet. When selecting this payment method, passengers will be redirected to the Alipay website or application to make the transaction.

Alipay is accepted for ticket and ancillary service purchases on the Vietnam Airlines website/app in all markets except those in Vietnam, India, South Korea, Malaysia, Taiwan, Russia, Denmark, and Norway.

Notes: The e-wallet option will not be displayed if passengers access the Vietnam Airlines website using a mobile phone to purchase tickets and additional services.

WeChat Pay is a payment function built into WeChat, a popular social network in China. Passengers can pay for tickets and additional services on Vietnam Airlines' website using WeChat Pay in all markets except those in Vietnam, India, Macau, South Korea, Malaysia, Taiwan, Russia, Denmark, Norway, and Switzerland.

Notes:The e-wallet option will not be displayed if passengers access the Vietnam Airlines website using a mobile phone to purchase tickets and additional services.


The payment method is exclusive to Vietnam Airlines' Lotusmiles members. Members can combine cash and accumulated miles to pay for air tickets when making transactions on the website vietnamairlines.com; or when buying tickets at Vietnam Airlines’s agents or ticket counters.

Please refer to the Cash & Miles Redemption Program or Instructions for purchasing tickets using the Cash & Miles method for more details.

Local payment methods

Asia

Elevate your experience with diverse payment options.

Europe

Conveniently select from popular payment methods across European countries, including Sofort Banking, iDEAL, and more.

Australia

Discover convenient payment methods when purchasing flight tickets and additional services on the Vietnam Airlines website and mobile app.

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